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Managing Shiftwork Scheduling Processes and Self-Reported Physical and Mental Acuity: a Comparative Study

By | March 2011
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Managing Shiftwork Scheduling Processes and Self-reported Physical and Mental Acuity: A Comparative Study

Concept Paper
Submitted to Northcentral University
Graduate Faculty of the School of Business and Technology Management in Partial Fulfillment of the
Requirements for the Degree of

DOCTOR OF BUSINESS ADMINISTRATION

by
Cedrick Gibson

Prescott Valley, Arizona

January 2011



Table of Contents
Introduction………………………………………………………………………………..1

Statement of the Problem………………………………………………………….3
Purpose of the Study………………………………………………………………4
Research Questions………………………………………………………………..5

Definition of Key Terms…………………………………………………………………..5

Brief Review of the Literature…………………………………………………………….7

Research Method………………………………………………………………………...12

Research Design……..…………………………………………………………...12
Data Collection and Analysis…..……………………………………....………...13
Operational Definition of Variables…..………………………………………….15
Approach……….………………………………………………………………...16
Participants…………………………………………………………………….....16 Summary...………………………………………….……………………….…...17

References…..……………………………………………………………………………18

Appendix: Annotated Bibliography……………………………………………………...22

Introduction
In today’s fast paced borderless society, the demands on law enforcement agencies are like never before. As stated by Bolman and Deal in Reframing Organizations (2008); “Organizations have changed about as much in the past few decades as in the preceding century” (p.10). Since law enforcement services are required on a 24 hour a day / 7 days a week basis, it is necessary for each of the law enforcement agencies’ management teams to incorporate schedules that revolve around shift work. Therefore, it is an expectation that the members of those management teams are well versed in both theory and practice of the effects of shift work, so that they will understand the effects that the three core shift work schedule designs have on the human body. Moreover, it is extremely...

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