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Managing Operations

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Managing Operations
DATE:- 24/05/2012 SUBMITTED BY:-
AMANDEEP SHARMA 1131843 (Cohort – 1)

INDEX

S.No. TOPIC PAGE No.

1. INTRODUCTION 3
2. PROCESS STRATEGY 4
3. PROCESS STRATEGY OF WILKINSON 5
4. LAYOUT DESIGN 5
5. LAYOUT DESIGN OF WILKINSON 7
6. SUPPLY CHAIN MANAGEMENT 9
7. S C M OF WILKINSON 10
8. ANALYSIS 11
9. CONCLUSION 11
10. REFERENCES 12

INTRODUCTION:

WILKINSON is a family value store having more than 335 stores and by 2014 Wilkinson is looking to expand from 350 stores to 500. Approximately four million people visit Wilkinson every week. JK Wilkinson was the founder of Wilkinson store. He opened his first store at Charnwood Street, Leicester in 1930. In 1932 a second shop opened in Wigston Magna, Leicester. In 1937 JK’s brother John joined him as a director of Wilkinson. The vision of Wilkinson is – Extraordinary shopping in the heart of the community. This shows that they are much concerned about the customers. They passionately deliver extraordinary services to their customers. Wilkinson is a large store having almost all the products from daily use products to the exclusive use products for the customers. Wilkinson provides various products of gardening like metal garden furniture, wooden garden furniture, plastic garden furniture, pots and planters, greenhouses, garden sheds and storage, storage solutions, home furnishings such as indoor lighting, cushions, curtains, mirrors, clock, photo frames, decoration, household appliances such as kettles, toasters, coffee makers, fryers, cookers, dish washers, vacuum cleaners, kitchen and laundry like cook ware, dinner ware, table ware, cleaning, disposables, laundry care and much more. In this report we will discuss about the Process Strategy, Layout design and Management of Supply Chain of the Wilkinson Store located in Arndale Center, Luton.

LITERATURE REVIEW
PROCESS STRATEGY
Process strategy is the process of



References: 1. Render, B. and Heizer, J. (2011), Operations Management, (10th Global Edition), Pearson Prentice Hall 2. Slack, N., Chambers, S., Johnston, R. and Betts, A. (2009), Operations and Process Management - Principles and practice for strategic impact. Second edition. FT Prentice Hall 3. www.wilkinsonplus.com 4. www.wilko.co.uk 5. www.logisticsmanager.com 6. www.canutegroup.com

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