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Managing Information System in Maybank

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Managing Information System in Maybank

Page 1 of 16
1. Background Analysis
1.1 A Brief History of Maybank
Malayan Banking Berhad (Maybank) is the largest banking and financial services group in Malaysia, founded by Malaysian business tycoon Khoo Tech Puat in 31 May 1960. Maybank became the first bank in Malaysia, that computerizes its savings and current account services in October 1978, set up an ATM at its Ampang branch in Kuala Lumpur in September 1981, offer Auto phone for making customers the convenience of conducting their banking transactions and payment of selected utility bills through a computerized telephone service in September 1992, offer internet Banking service through its online financial portal www.maybank2u.com in June2000. Maybank also is the first bank in Malaysia that offer Malaysia Bancassurance services and become the No.1 in Bancassurance business. Maybank is the leading banking group in South East Asia for over three and a half decades. Maybank expand internationally with a network of over 1750 branch offices in 14 countries and major financial centre in London, New York, Hong Kong and Singapore, it has correspondent banking relationships with 700 foreign banks throughout the world. Maybank also has the largest asset, amount more than USD100 billion, and about USD18.6 billion of market capitalization, USD9.1 billion of total equity and USD1.2 billion of total net profit. Maybank offers a range of services from commercial banking, investment banking, financial services, insurance, trustee services, factoring, asset management, stock broking, property and unit trust fund management to venture capital. Maybank set up vision of to be a regional financial services leader and mission of humanizing financial services from the heart of ASEAN, objectives of No.1 retail financial services provider in Malaysia by 2015, leading ASEAN wholesale bank by expand to Middle East, China and India, domestic insurance champion and emerging regional player, truly regional organization with 40% of pretax...