Managing for Ethics and Social Responsibility in a Global Environment

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File: ch11.rtf, Chapter 11, Managing for Ethics and Social Responsibility in a Global Environment

True/False

1. Spouses of high level expatriate managers generally serve in a corporate “ambassador” role.

Ans: True
Response: See page 400.
Difficulty: Easy

2. Fluency in a foreign language assists with verbal communication, but helps little in understanding the culture.

Ans: False
Response: See page 401.
Difficulty: Easy

3. Visitors to another culture will notice things that are important at home but that may not be important in the target culture.

Ans: True
Response: See page 404.
Difficulty: Easy

4. If we understand how people think and behave in their native environment, we will understand how a particular group will behave in relation to cultural outsiders.

Ans: False
Response: See page 404.
Difficulty: Medium

5. The term cultural intelligence (CQ) has been used to describe an individual’s ability to be effective in cross-cultural situations.

Ans.: True
Response: See page 400
Difficulty: Medium

6. Ethical issues are universal and do not vary from culture to culture.

Ans: False
Response: See page 411.
Difficulty: Easy

7. Although bribes are an accepted part of commercial transactions in many Asian, African, Latin American, and Middle Eastern countries, it is usually against the law in these very same countries.

Ans: True
Response: See page 407.
Difficulty: Medium

8. The Golden Rule (“do unto others as you would have them do unto you”) appears in the teachings of every major world religion.

Ans: True
Response: See page 412.
Difficulty: Easy

9. Justice and fairness are universal human values. Therefore, specific beliefs and preferences about what is a fair allocation are also universally interdependent.

Ans: False
Response: See page 412.
Difficulty: Medium

10. A country’s sociopolitical environment increases the number of ethical questions with a company must deal.

Ans: True
Response: See page 418.
Difficulty: Medium

11. Many overseas assignments end early and unsuccessfully because the expatriate manager’s and the manager’s family’s inability to adjust to the foreign work environment.

Ans.: True
Response: See page 400
Difficulty: Easy

12. Workers in a culture of low power distance may be more willing to question the boss’s authority or even blow the whistle on an unethical manager.

Ans.: True
Response: See page 403
Difficulty: Medium

13. Behavior is difficult to predict because people adapt their behaviors to what they believe others expect of them.

Ans.: True
Response: See page 404
Difficulty: Easy

14. Successful international business persons are achievers with years of experience in US multinationals.

Ans.: False
Response: See page 404. Characteristics of successful international business persons are open, flexible, and tolerant of ambiguity. Difficulty: Difficult

15. If a company official is abducted by Somali pirates and held for ransom, the Foreign Corrupt Practices act (FCPA) calls for the company to forego negotiating for the employee’s release and to not pay a ransom.

Ans. False
Response: See page 408
Difficulty: Difficult

16. The additional costs of corruption to international projects is less than 5% on average making it practical to include corruption as a cost of doing business.

Ans. False
Response: See page 409
Difficulty: Medium

17. In its Bribe Payers Index (BPI) of 2008, Transparency International (TI) cited Russia, China, Mexico, and India for having particularly high levels of perceived bribery.

Ans. False
Response: See page 411
Difficulty: Difficult

18. Because of the cultural differences in Asia and Latin America, “help lines” are more effective when they are oriented more toward providing guidance rather than reporting misconduct.

Ans. True
Response: See page 416
Difficulty:...
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