Managing Culturally Diverse
Work Groups within an Organization
Troy State University
Dr. Earl Ingram
November 28, 2004
Cultural diversity has become widespread within many organizations today. The work groups in these organizations are increasingly being staffed by culturally diverse employees. The cultural differences exhibited in the groups can enhance or weaken the function of the work group, especially in a predominantly homogenous environment. These multicultural work groups present challenges to the organization and to the managers that must reduce these challenges in order to achieve the desired success of the organization. The biggest obstacle with cultural diversity in the work groups is the managers' lack of knowledge of how to lead a culturally diverse work group or team. This paper will focus on the disadvantages associated with culturally diverse work groups, and how managers can counteract those disadvantages to make culturally diverse work groups more effective within the organization. This paper will discuss the traps managers should avoid when leading a diverse team; how to develop group synergy among group members; and how to use the diverse groups to attain competitive advantages. This paper will also discuss the advantages the organization can attain once the managers have been educated on leading a diverse work group and the possible training programs available.
Managing Culturally Diverse Work Groups within an Organization
Diversity is comprised of many characteristics: internally and externally. Internally, diversity includes characteristics such as age, gender, sexual orientation, ethnicity, race, and physical ability. External characteristics define our lives and the things we value. They include religion, geographic location, income, personal and recreational habits, education, appearance, and marital status. All of these characteristics work together... [continues]
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