OPERATIONAL RESEARCH METHOD
                                                                  (BUS 414)
                                                         
                                                        ASSIGNMENT TOPIC:

      MANAGING CONFLICTS TO IMPROVE THE EFFECTIVENESS OF AD-HOC
                                                        MARKETING TEAMS
                                                       
                                                            SUBMITTED BY:
                                                        OYAKHILOME ERIC
                                                     
                             
                            DEPARTMENT OF BUSINESS ADMINISTRATION
                                                    UNIVERSITY OF BENIN
                                                              BENIN CITY.

                                                         
                                                              LECTURER:
                                                          DR. UNYINMADU

                                                                                                                                             

                                                            AUGUST 2010
MANAGING CONFLICT TO
IMPROVE THE EFFECTIVENESS OF AD-HOC MARKETING TEAMS
Ad-hoc, cross- functional teams including marketers are widely used by businesses as a
mechanism to incorporate cross- functional perspectives into the solution of business problems.
While incorporating diverse perspectives offers the potential for novel, superior solutions, the
diversity of perspectives in cross-functional teams can generate conflict that inhibits effective
problem solving. This research develops and tests a framework outlining the causes and
effects of conflict in ad-hoc teams and how the use of conflict management behaviors can
mitigate the negative effects of... [continues]

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(2010, 09). Managing Conflicts to Improve the Effectiveness of Ad-Hoc Marketing Teams. StudyMode.com. Retrieved 09, 2010, from http://www.studymode.com/essays/Managing-Conflicts-To-Improve-The-Effectiveness-401115.html

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"Managing Conflicts to Improve the Effectiveness of Ad-Hoc Marketing Teams." StudyMode.com. 09, 2010. Accessed 09, 2010. http://www.studymode.com/essays/Managing-Conflicts-To-Improve-The-Effectiveness-401115.html.