managing communication knowledge and information

Topics: Decision making, Communication, Decision theory Pages: 10 (2860 words) Published: October 14, 2014
London School of Business & Management
BTEC Levels 4 & 5 HND Business
Centre No

79829

Unit No & Unit Title

Course Title

Unit 16:
Managing Communications, Knowledge and
Information
HND Business Year 1 ( BTEC Level 4 )

Lecturer’s Name

Dr Knowledge Mpofu

Assignment Title & Type

Improving Heathrow Airport - 3rd Runway
Plans: Individual Assignment

Assignment Title

MCKI Assignment

Date Set

24th September 2014

Due Date

09th January 2015

Semester / Academic Year September 2014 Semester

Unit Outcomes Covered:
LO1. Understand how to assess information and knowledge needs LO2. Be able to create strategies to increase personal networking to widen involvement in the decision-making process
LO3. Be able to develop communication processes
LO4. Be able to improve systems relating to information and knowledge .

GRADING OPPORTUNITIES AVAILABLE
AC1.1

AC1.2

AC1.3

AC1.4

AC2.1

AC2.2

AC2.3

AC2.4

AC3.1

AC3.2

AC3.3

AC3.4



Outcomes/
Grade
Descriptors























AC4.1

AC4.2

AC4.3

M1

M2

M3

D1

D2

D3



Outcomes/
Grade
Descriptors

















Assessor:

Signature: ______________

Date: ___/___/___

Tutor Notes

Dr Knowledge Mpofu

September 2014 Semester

1

Key Points:
 Your assignment/report should be submitted by the deadline.  The assignment must be your own work and original in all answers to the tasks.  All sources used should be correctly referenced in Harvard format.  You will be expected to check spelling mistakes and grammar before submitting your work.

 The London School of Business and Management Cover sheet should be used in every submitted work.
 An appropriate report structure should be used, which may include headings such as: Table of Contents, Introduction, Discussion/Evaluation, Conclusions, References and Appendices (if necessary).

 There should be clarity of expression in your work.
 Your work should demonstrate, for example, relevant factual content and understanding of the subject, critical analysis, evaluation, justifications, key arguments, correct use of appropriate models/framework etc.

Submission Regulations
1. “Assignment Front Cover Sheet” must accompany every submitted work [Cover sheet is available from our Virtual Learning Environment - Moodle].
2. Assignments must be submitted on or before the due date, via Turnitin. Please refer to the LSBM Moodle for detailed assignment submission instructions.

2

Assignment Brief
Scenario for Task 1 and Task 2
Improving Heathrow – 3rd Runway Plans:
London’s Heathrow is one of the world’s busiest airports. It is used by over 82 airlines flying to 180 destinations (in 85 countries) worldwide. The airport has five passenger terminals and a cargo terminal. In the 1950s, Heathrow had six runways, now it has just two parallel runways running eastwest of the airport. Heathrow has witnessed strong growth over recent decades, currently handling about 72.3 million passengers and over 477,000 flights a year compared to around 48 million passengers and 427,000 flights a year in 1996. In the absence of any increase in runway capacity, this growth has resulted in Heathrow’s runways operating at around 98% capacity compared to its main European competitors which operate at around 75% capacity, leading to increased delays, lower resilience and fewer destinations served.

As the UK continues to face the challenge of airport capacity, Heathrow is considered the most deliverable solution – because it builds on one of the UK’s strongest national assets. Over the last decade since 2003, £11bn has been spent on making Heathrow world-class, with the award-winning Terminal 5 and the new Terminal 2 (The Queen’s Terminal which opened in June 2014). There are other several reasons why Heathrow is best placed to deliver more jobs, more exports, business...
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