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Managerial Issues

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Managerial Issues
Managerial Issues
Derek Kilkenny
4-29-13
University of Phoenix
Paul Stokes

When it comes to an organization’s information technology, the infrastructure management is part of the essential operations along with processes, equipment, policies, human resources, data, and external contracts. The goals of infrastructure management is to reduce duplication effort, enhance the flow of information throughout an information system, ensure an adherence to standards, promote adaptability necessary for a changeable environment, maintain effective change management policies, and ensure interoperability among organizational and external entities. (1) Configuration management is a process for maintaining a consistency of a product’s performance, functional attributes, and physical attributes, along with its requirements, operational information, and design throughout its life. A good example of this is military engineering organizations which use configuration management to manage complex systems like vehicles, weapon systems, and information systems. The configuration management process is also used with information technology service management as well as in the field of civil engineering and industrial engineering for things like bridges, roads, canals, and buildings. The primary goal of preventive maintenance is to avoid the downfalls of equipment failure. This is achieved by preventing failure before it actually happens for which condition based maintenance and planned maintenance could help to accomplish. Preventive maintenance is designed to restore equipment by replacing worn or old components before they actually fail. Preventive maintenance includes a few practices that will prevent the breakdown of certain equipment like partial or complete overhaul of equipment at a specified time and also include oil changes, lubrication, error checking, and frequent checkups. Workers can also use frequent checkups to record the deterioration of



References: 1) Rouse, M. (2007, June). Infrastructure management. Retrieved from http://searchcio.techtarget.com/definition/infrastructure-management 2) Configuration management. (n.d.). Retrieved from http://www.chambers.com.au/glossary/configuration_management.php 3) Sun, L. (n.d.). Corrective vs. adaptive maintenance for your business. Retrieved from http://www.businessdictionary.com/article/599/corrective-vs-adaptive-maintenance-for-your-business

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