1) Decisional Roles: Require managers to plan strategy and utilize resources.
2) Interpersonal Roles: Require managers to direct and supervise employees and organization.
3) Informational Roles: Require managers to obtain and transmit information.
Informational Monitor Gathers internal and external information relevant to the organization.
Disseminator Transmits factual and value based information to subordinates.
Spokesperson Communicates to the outside world on performance and policies.
Interpersonal Figurehead The manager performs ceremonial and symbolic duties as head of the organization.
Leader Direct and motivate subordinates; counsel and communicate with subordinates.
Liaison Develops and maintains a network of external contacts to gather information.
Decisional Entrepreneur Designs and initiates change in the organization,
Disturbance handler deals with unexpected events and operational breakdowns,
Resource allocator controls and authorizes the use of organizational resources,
Negotiator Participates in negotiation activities with other organizations and individuals.
Manager requires certain skills & abilities to translate knowledge into action that results in desired performance. These skills fall under three categories:
Technical: The ability to use knowledge or expertise to perform particular tasks. Managers acquire these skills initially through formal education and then further develop through training and job experience. Technical skills are most important at lower levels of management.
Human: The ability to work well in cooperation with others. A manager with good human skills has a high degree... [continues]
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