Five Roles of the Supervisory Leader
“The most immutable barrier in nature is between one man’s thoughts and another’s.” –William James
Effective leadership performance depends on a blend of appropriate skills, knowledge, attitudes, and behaviors coupled with relevant experience. This program helps supervisors gain the skills they need to become more effective leaders in your organization. The truly successful leader is one who is able to come to terms with his or her strengths and weaknesses. He or she practices self‐ discipline, manages his or her own emotions, and objectively administers the job. Supervisory leaders must expertly handle disruptive behavior and difficult people from time to time. This course identifies five roles of a supervisory leader: influencing people, communicating effectively, supervising work, coaching and managing through conflicts. Participants will learn to excel in these roles and are given tools to help them back at work. Learning Objectives Participants will: Learn to choose between effective and ineffective leadership styles. Understand the relationship between their styles and the motivation and behavior of others Understand and learn to implement the four steps to active supervision Discover a proven process for problem solving Learn five steps for effective decision-making Understand the need for delegation and how to delegate effectively Discover ways to communicate more effectively and vividly Learn a technique for coaching performance Understand the difference between coaching and discipline Find out how to convert conflicts into problem solving sessions Learn effective tools for dealing with difficult people Discover ways to help groups in conflict Develop a personal action plan Audience This course is designed for supervisors, managers, and all employees on a management track.
Cornelius & Associates...