Planning, organizing, leading and controlling (POLC) are the four basic processes or functions of management that constitute the entire work of management. All these four processes are essential parts of management. Planning involves setting objectives and deciding on actions to be taken to achieve these objectives. The process of organizing involves designing and development of structure of relationships between members of the team or group assigned to carryout the planned task. It also includes the job of filling and keeping filled positions in the organization. Leading refers to the process of motivating, directing and guiding the people in the organization for carrying out the their work as per plans and objectives. Finally the controlling function involves monitoring what is the work actually being done and the results being achieved, comparing this with what was planned, ad taking corrective action. It is not possible to manage any work or activity effectively without the use of all the four of POLC processes. No manager can ensure the continued success the work managed, without employing all the four POLC processes. Therefore all the four processes are equally important.
1. Idea: let's say Melissa the marketing manager has a goal of increasing sales during the month of February. 2. Planning: Melissa needs to first spend time mapping out the necessary steps she and her team of sales representatives must take so that they can increase sales numbers. These steps might include things like increasing advertisements in a particular region, placing some items on sale, increasing the amount of required customer-to-sales rep contact, or contacting prior customers to see if they are interested in purchasing additional products. The steps are then organized into a logical pattern so that Melissa and her team can follow them. 3. Organizing: This step requires Melissa to determine how she...
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