Management Principle

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MANAGEMENT PRINCIPLES
(OFFICE SECRETARYSHIP)
Vocational Education Higher Secondary - First Year

A publication under Government of Tamilnadu Distribution of Free Textbook Programme (NOT FOR SALE)

Untouchability is a sin Untouchability is a crime Untouchability is inhuman

TAMILNADU TEXTBOOK CORPORATION
COLLEGE ROAD, CHENNAI - 600 006

G

C

Government of Tamilnadu First Edition - 2010

CHAIR PERSON C. NATARAJAN PRINCIPAL State Institute of Commerce Education Tharamani Chennai-600 113.

REVIEWERS Thiru. G. NALLAMUTHU PILLAI Vocational Teacher Corporation Boys Hr. Sec. School Saidapet Chennai - 600 015. Selvi. K. SATHYA BHAMA Lecturer in Commerce State Institute of Commerce Education Tharamani Chennai - 600 113.

AUTHORS Tmt D. VAIJAYANTHI Vocational Teacher Presidency Girls Hr.Sec.School Egmore Chennai - 600 008. Tmt NIRMALA RAVINDRAN Vocational Teacher K R C A R C Girls Hr. Sec. School Muthiyalpet Chennai - 600 001. Tmt M. A. ZEHRAJA BEEN Vocational Teacher Govt. Girls Hr. Sec. School Ashok Nagar Chennai - 600 083. Tmt V.S. JAMES SAHAYAM Vocational Teacher St. Antony’s Girls Hr. Sec. School Mandaveli Chennai - 600 028.

This book has been prepared by The Directorate of School Education on behalf of the Government of Tamilnadu.

This book has been printed on 60 GSM Paper. Printed by Web Offset at :

S. NO 1.

CONTENTS INTRODCUTION TO MANAGEMENT Origin Introduction Meaning of management Definition of management Nature & Characteristics of management Scope of management Importance of Management Levels of management Functions of Management Principles of management Management by objectives Steps in management by objectives Advantages & Disadvantages of MBO Management by exception MBE -

PAGE NO

1 2 2 2 2 3 4 5 5 7 9 10 10 11 11

Difference between administration & management-

2.

PLANNING AND DECISION MAKING Meaning Definitions of planning Nature of planning Importance / Merits of planning Limitations of planning Process / steps of planning Elements of planning Kinds of planning Decision making Meaning of decision making Definition of decision making Characteristics of decision making Types of managerial decision III 17 17 18 19 20 21 22 23 24 24 25 25 26

S. NO

CONTENTS Process / steps of decision making Merits & Demerits -

PAGE NO 27 28

3.

ORGANISATION AND DELEGATION OF AUTHORITY Meaning Definition Nature of Organisation Principles of Organisation Advantages of Organisation Process / steps of Organisation Formal & Informal Organisation Distinction between Formal & Informal Organisational Structure (Types) Line Organisation Line & Staff Organisation Functional Organisation Committee Organisation Organisation chart Organisation manual Types of organisational manual Advantages & Drawbacks of manual Meaning & defnition of delegation Characteristics of delegation Process / steps of delegation Merits & Demerits of delegation Principles of delegation Meaning & definition of Centralisation Merits & De-merits Meaning & Definition of De-Centralisation Merits & De-merits Difference between Centralisation & De-Centralisation IV 54 36 36 37 37 39 40 40 41 41 42 44 43 45 46 48 48 48 49 49 50 50 51 52 53 53 54

S. NO 4.

CONTENTS CO-ORDINATION AND CONTROLLING Meaning of Co-ordination Definition of Co-ordination Nature / characteristics of Co-ordination Difference between Co-ordination & Co-operation Benefits of Co-ordination Problems in Co-ordination Types of Co-ordination Principles of Co-ordination Techniques of Co-ordination Meaning & Defintion of controlling Nature / characteristics of control function Control process Merits & De-merits V -

PAGE NO

60 60 61 62 63 63 64 65 65 66 67 68 70 76 76 77 77 78 79 80 81 82 83 84 84 85 85 86 86 88

5.

COMMUNICATION Meaning of Communication Definition of Communication Nature / Characteristics of Communication Process of Communication Communication skills model Benefits of Communication Types of Communication Formal & Informal...
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