Management, Organisations and People Module Report

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Management, organisations and people Module Report

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Introduction…………………………………………..3

Method………………………………………………...3

Findings and Discussion
* Behavioural theory……………………………………………3 * Trait perspective……………………………………………….3-4 * Shared/super leadership theory…………….,…4
* Fiedler’s leadership contingency theory……....4
* Situational theory……………………………….5

Conclusion…………………………………………….5

Appendix………………………………………………5

Introduction:
The aim of this report is to provide an explanation to ‘Mimi Vasquez Hair and Beauty’ managers’ approach to leadership and go on to explore his relationship to his work group and how they have developed over time. It will first outline the methodology used to conduct this report and then go on to introduce the managers and workers and explain how their current work roles have developed over time. Subsequently, the report will provide an explanation to ‘Mimi Vasquez Hair and Beauty’ managers’ approach to leadership and go on to explore his relationship to his work group. To conclude the report, there will be a quick summary of what has already been mentioned and some limitations of the findings, methodology and related theories used in the report.

The beauty salon which was named after its manager is privately owned and located in Chiswick in West London. In addition, it has two other branches located in Ealing and Hammersmith, both also within the West London area and owned by the same manager. All three of the beauty salons are relatively small in size making satisfactory profits and located just off the high streets in quieter areas. The first branch was opened in 1999 in Chiswick and the others followed on 5 years later, the Hammersmith branch being the newest.

Method
This report was conducted using both primary and secondary research. The primary research was collected directly from the manager and team members by interviewing them. By so doing, the research collected was new and wasn’t research that had already existed. Secondary research was collected through the use of books, the internet and articles and hence looking at existing data.

Findings and discussion

Behavioural theory
As the manager, Mimi Vasquez, supervises and manages the overall performance of his staff and the business. His current work role is to analyse and recommend developing strategies on how to improve the quality of their services e.g. more speed and efficiency in cutting hair and accuracy with mixing colours of hair dye. These two examples are some of Mimi’s main targets and he wishes to have met these goals by July 2011. Mimi also examines ways to achieve his business goals of maximising profits and acknowledges that compensations and rewards have worked well in the past as they motivate and encourage staff to work better: Every year he elects 2 people as the most improved and most enthusiastic team members and rewards them in the form of bonuses and HMV vouchers. His work role also involves instructing his team members and allocating them to different parts of the salon when the day gets busy

Moreover, this has played a great role in the development of Mimi’s leadership within the business. Yukl (2006, p5) defines leadership as-

Leadership is the process wherein an individual member of a group or organization influences the interpretation of events, the choice of objectives and strategies, the organization of work activities, the motivation of people to achieve the objectives, the maintenance of cooperative relationships, the development of skills and confidence by member, and the enlistment of support and cooperation from people outside the group or organisation.

Yukl’s definition very closely matches Mimi’s approach to leadership in the sense that it emphasizes the importance of ‘people skills’ and the social influence that leadership can have. One theory to provide evidence for this is the behaviour perspective. This theory claims that people...
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