Management of Pt.Asuransi Jiwasraya

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INTI College Indonesia|
Organization and Management|
PT. Asuransi Jiwasraya|
|
Jessica Khou, Afifa Jindan, Jocelyn Halim|
3/8/2013|

Mr. Jonny Wiguna
Jl. Ir. H. Juanda No. 34, Jakarta Pusat 10120, Indonesia
8 March 2013

Dear Mr. Jonny Wiguna,

Presented to the commissary of this organization, this is a managerial report for the period of 2012-2013. As requested in a meeting conducted on February 2013, this is a report of the managerial status of this organization as observed during the present year. This report consists of matters regarding the management theory used to conduct the business, the environment surrounding the organization and inside the organization itself, defining the structure of the organization's employees as well as their determined tasks as well as the regulation of activities in the organization. Also discussed in this report are the management strategies currently applied by the organization and what is observed to be motivating for the employees in the organization. Following all the observed and described matter, this report also includes several suggestions that, as the writer of this report believe, will be beneficial in terms of the optimization of performance of human capital and allocation of resources.

______________________
(Claire Afifa Halim)
8 March 2013

EXECUTIVE SUMMARY
The report provides an analysis of the management of the PT. Asuransi Jiwasraya. It addresses the issues related to the current management system and provides an information of how the company is in relation to its environment. The report also consists of recommendation regarding the improvement of the current management system in order for the company to reach its current goal. Analysis is completed by observing the activities and achievements of the company in the latest years of its business. To find out the general management form of the company, identification of the theory that most resembles the current management system is conducted. As a result of the observations, it can be summarized that the company has an overall supporting environment for its business. The model of management used closely resembles Max Weber’s management theory and therefore the company’s structure and jobs are clearly defined and allows the company to be developing in its professionalism. PT. Asuransi Jiwasraya has also applied good motivational  methods that allow it to create good relationships between the employees of the company. However, as observed by the writer of this report, the growth of the company is not at its maximum potential. Several factors that is found to be holding the company back are the lack of promotional effort, loss of flexibility (initiative) and personal motivation of the employees due to the current management system used, inability to utilize technology effectively, limitation of growth space because of the limitation of target market and the fact that the company has not yet responded to one of the major insurance need of Indonesian. Recommendations made for the company thus include: 1. To create a syariah based insurance service for the Muslim majority of Indonesians 2. Focus more on each individual employee to develop the quality of workforce 3. Use technology in its effort to market the product

4. Increase the budget allocated for promotion and increase the frequency of promotion such as through the use of billboard, magazines and online advertisements 5. Become more globalized to reach their long-term organizational goal of being recognized globally

TABLE OF CONTENT

0.1 Introductions.................................................................................... 1 0.2 Company Backgrounds.................................................................... 2 0.3 Management Theory........................................................................ 3 0.4 Company Environment..................................................................... 4 0.5...
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