Management of Employee Wellness at Work: Foxconn

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Critical Examination of the Management of Employee Wellness at Work in Foxconn

Student ID: 516194
December, 2012

Table of Contents Word account: 3374


Ⅱ Background--------------------------------------------------------------------------------3 ⅰWellness Management---------------------------------------------------------------3 ⅱFoxconn----------------------------------------------------------------------------------4

Ⅲ Stress at Work----------------------------------------------------------------------------4 ⅰWorkplace stress in general---------------------------------------------------------4 ⅱWorkplace stress in Foxconn-------------------------------------------------------5

Ⅳ Foxconn’s approach
ⅰFoxconn’s approach before the suicide series---------------------------------7 ⅱ Foxconn’s approach after the suicide series-----------------------------------8

Ⅴ Employee Assistance Programmes-------------------------------------------------9 ⅰPrimary initiatives----------------------------------------------------------------------9 ⅱ Secondary initiatives-----------------------------------------------------------------10 ⅲ Tertiary initiatives----------------------------------------------------------------------11

Ⅵ Trade Union--------------------------------------------------------------------------------11

Ⅶ From employee engagement to workplace happiness--------------------------13 ⅰThe concept of engagement---------------------------------------------------------13 ⅱ From Engagement to Happiness--------------------------------------------------13

Ⅷ Conclusion---------------------------------------------------------------------------------14


In this assignment, the effectiveness of the management of employee wellness in Foxconn will be examined and the possible improvement will then be recommended.

Ⅱ Background

According to the findings of a CBI survey on absence and labour turnover, Counting the Costs, sickness absence costs UK employers the sum of £11.6 billion in 2003. Also, recent government figures showed that incapacity through mental and emotional causes, due to work-related stress, is running at more than 200,000 cases each year, and there are 13.4 million days off work were attributed to stress, anxiety or depression in a single year (Macdonald, 2005, p.2). Unfortunately, the same problem happens in China as well. Absences on account of stress-related conditions are increasing every year, and stress is now considered to be the most common cause of employee absence from work. Under this circumstance, employers are expected to be taking positives steps to manage their employees’ absence and should also be implementing measures to promote their wellness.

ⅰWellness Management

Generally speaking, wellness management is about the prevention of sickness and absence, rather than rehabilitation. Adopting a policy of wellness management means ‘taking a holistic approach towards the promotion of employees’ health and wellbeing in order to create enhanced business performance’ (Macdonald, 2005, p.4). Clearly no employer can prevent all employee illnesses or absences, but it could be argued that proactive management and health initiatives in the workplace may do much to reduce their number and frequency, thus enhancing organisational performance and gaining competitive advantage.


The organisation to be examined in this assignment is a Taiwanese multinational electronics manufacturing company, named Foxconn. Foxconn is the world’s largest contract electronics manufacturer (Li, 2010, para.3), which is also a main maker of the Apple, IBM, Dell, HP, Nokia, and Microsoft’s products. Its largest factory worldwide is in Shenzhen, China, where hundreds of thousands of workers are employed (Li, 2010, para.4). Foxconn claims that since 1974,...
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