MANAGEMENT INFORMATION SYSTEMS (MIS)

Topics: Management, Human resource management, Human resources Pages: 5 (577 words) Published: October 1, 2013

Management Information Systems (MIS)

Information systems at the management level of an organization that serve the functions of planning, decision-making and controlling by providing routine summary and exception reports.

A combination of computers and people that is used to provide information to aid in making decisions and managing a firm.

Roles of MIS

Support To Strategic Advantage
Support To Managerial Decision-Making
Support To Business Operations

Features of MIS

MIS is a very important information processing system for all organizations. Some crucial characteristics of MIS are stated bellow:

MIS support structured and semi-structured decisions at operational and management control level. MIS are very useful for planning purposes of senior management staffs. MIS are generally reporting and control oriented.

MIS have little analytical capability.
MIS generally aid in decision-making using past and present data. MIS are relatively inflexible.
MIS have an internal rather than external orientation.

Importance of MIS in Business

MIS Affects All Areas of Business:

Manufacturing
Accounting & Finance
Human Resources Management
Marketing
Strategic Management

Systems from Functional Perspective

Information systems can be classified by the specific organizational function they serve as well as by organizational level. Typical information systems that support each of the major business functions are now explained with examples of functional applications for each organizational level.

Sales and Marketing Information Systems

Systems that help the firm identify customers for the firm’s products or services, develop products and services to meet customers’ needs, promote these products and services, sell the products and services, and provide ongoing customer support.

Examples of Sales and Marketing Information Systems
System
Description
Organizational Level
Order Processing
Enter, process, and track orders.
Operational
Market Analysis
Identify customers and markets using data on demographics, markets, consumer behavior, and trends. Knowledge
Pricing Analysis
Determine price for products and services.
Management
Sales Trend Forecasting
Prepare 5-year sales forecasting.
Strategic

manufacturing and production Information Systems

Systems that deal with the planning, development, and production of products and services, and with controlling flow of production.

Examples of manufacturing and production Information Systems System
Description
Organizational Level
Machine Control
Control the actions of machines and equipment.
Operational
Computer-Aided Design (CAD)
Design new products using the computer.
Knowledge
Production Planning
Decide when and how many products should be produced.
Management
Facilities Location
Decide where to locate new production facilities.
Strategic

finance and accounting Information Systems

Systems that keep track of the firm’s financial assets and fund flow.

Examples of finance and accounting Information Systems
System
Description
Organizational Level
Accounts Receivable
Track money owned the firm.
Operational
Portfolio Analysis
Design the firm’s portfolio of investment.
Knowledge
Budgeting
Prepare short-term budgets.
Management
Profit Planning
Plan long-run profits.
Strategic

finance and accounting Information Systems

Systems that keep track of the firm’s financial assets and fund flow.

Examples of finance and accounting Information Systems
System
Description
Organizational Level
Accounts Receivable
Track money owned the firm.
Operational
Portfolio Analysis
Design the firm’s portfolio of investment.
Knowledge
Budgeting
Prepare short-term budgets.
Management
Profit Planning
Plan long-run profits.
Strategic

human resource Information Systems

Systems that maintain employee records; track employee skills, job performance, and training; and support...
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