Management Information Systems

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MANAGEMENT COLLEGE OF SOUTH AFRICA (MANCOSA) ASSIGNMENT COVER SHEET SURNAME FIRST NAME/S STUDENT NUMBER MODULE NAME ASSIGNMENT NUMBER TUTOR’S NAME EXAMINATION VENUE DATE SUBMITTED SUBMISSION (√) MANAGEMENT INFORMATION SYSTEMS 1 MS. Z. FIELDS EAST LONDON 18 APRIL 2011 1st SUBMISSION E-MAIL /



RE-SUBMISSION

CELL NO.:
CONTACT NUMBERS

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COURSE/INTAKE DECLARATION:

MBA YEAR 1 – JANUARY 2011

I hereby declare that the assignment submitted is an original piece of my work produced by myself. SIGNATURE: DATE: 18 APRIL 2011

CONTENTS

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List of Abbreviations Executive Summary 1. QUESTION 1 1.1 1.2 INTRODUCTION DISCUSSION 1.2.1 National Case Studies 1.3 SUMMARY

4 5 6 6 6 8 10

2.

QUESTION 2 2.1 2.2 INTRODUCTION DISCUSSION 2.2.1 Computer Hardware: Physical Devices 2.2.2 Computer Software: Intellectual Interfaces 2.2.2.1 System Software: Technology Management 2.2.2.2 Application Software: Your Productivity 2.2.3 Database Management System 2.2.4 Security Requirements 2.3 SUMMARY

12 12 12 12 13 14 16 16 17 18

3.

QUESTION 3 3.1 3.2 3.3 INTRODUCTION DISCUSSION SUMMARY

20 20 20 22

4.

QUESTION 4 4.1 4.2 SOLVING PROBLEMS IN MIS

23 23

BENEFITS OF INTEGRATED MEDICAL MANAGEMENT SYSTEM 24 4.2.1 Improved Patient Care 4.2.2 Improved Cost Control 4.2.3 Increased Security 4.2.4 Other Benefits 24 24 25 25

MANAGEMENT INFORMATION SYSTEMS ASSIGNMENT N SILINGA - 115909

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BIBLIOGRAPHY

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TABLES

Table 1. The 5 Cs of Information-Processing Tasks and IT Tools That Support Them 13

Table 2. Popular Operating Systems Cross All Spheres of Influence

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Table 3. Systems development life cycle (SDLC) phases

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MANAGEMENT INFORMATION SYSTEMS ASSIGNMENT N SILINGA - 115909

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List of Abbreviations

MIS TIMM TIMM IS IT HMIS IS(s) KMS CPU OS(s) RAM DBMS SDLC IMMIS

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Management information systems Totally Integrated Medical Management Totally Integrated Medical Management Information System Information Technology Health Management Information System Information System(s) Knowledge Management System Computer Program Unit Operating System(s) Random Access Memory Database Management System Systems Development Lifecycle Integrated Medical Management Information Systems

MANAGEMENT INFORMATION SYSTEMS ASSIGNMENT N SILINGA - 115909

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EXECUTIVE SUMMARY

Management information systems (MIS) deals with behavioural issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm. As such, MIS is defined as the study of information systems focusing on their use in business and management (Laudon and Laudon, 2010:48).

This paper will seek to look at the following pertaining to a Metropolitan Hospital in terms of its Management information systems or lack thereof:   Highlighting the challenges faced by the Metropolitan Hospital that is also common to many Southern African business enterprises. (Question 1) Identification and description of the hardware, software, connectivity and security requirements for the Metropolitan Hospital’s “fantasy medical institution” as fantasized by their chief of surgery Dr. Dick Milley. (Question 2)  An explanation on how the hospital’s Totally Integrated Medical Management (TIMM) team could use the structured systems development lifecycle (SDLC) approach to attain their goals. (Question 3)  An explanation on how TIMM could solve the problems experienced by each department as specified by the hospitals’ new medical director Dr. Sarah Grantt. (Question 4.1)  A discussion on the additional benefits that each department and the hospital as a whole could experience by the implementation of the proposed integrated medical management system. (Question 4.2)

MANAGEMENT INFORMATION SYSTEMS ASSIGNMENT N SILINGA - 115909

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QUESTION 1

Highlight the challenges faced by Metropolitan Hospital that is also common...
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