Management History Module

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Exercises

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1–1

Multiple choice






Whereas _____________ is concerned with
Whereas
the means of getting things done,
_____________ is concerned with the ends,
or attainment of organizational goals.
or
a. effectiveness; efficiency
b. efficiency; effectiveness
c. effectiveness; goal attainment
d. goal attainment; efficiency
Answer: b

© 2008 Prentice Hall, Inc. All rights reserved.

1–2






An organization is ______________.
a. the physical location where people work
b. a collection of individuals working for the
collection
same company
same
c. a deliberate arrangement of people to
deliberate
accomplish some specific purpose
accomplish
d. a group of individuals focused on profit
group
making for their shareholders
making
Answer: c

© 2008 Prentice Hall, Inc. All rights reserved.

1–3







Operatives are defined as employees who
Operatives
___________.
___________.
a. report to top executives
b. report to middle managers
c. supervise others
d. have no others reporting to them

Answer: d
© 2008 Prentice Hall, Inc. All rights reserved.

1–4

True/False question





The roles of figurehead, leader, and liaison are
The
all interpersonal roles.
all
Managers who are effective at meeting
Managers
organizational goals always act efficiently.
organizational
Determining who reports to whom is part of the
Determining
controlling function of management.
controlling
All organizations develop a structure that
All
defines and limits the behavior of members of
the organization.
the


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×

×


1–5

Blank filling






Katz found that managers needed four
Katz
essential general skills: (
),
(
), (
), (
).
),
Today, the basic management processes are
Today,
considered to be (
), (
),
(
), (
).
),
Mintzberg found that managers perform 10
found
different roles, which can be grouped under
three categories: (
), (
),
(
).

© 2008 Prentice Hall, Inc. All rights reserved.

1–6

Short Answer
• Explain what is meant by the term
Explain
“management”.
• Describe the four primary processes of
Describe
management.
management.
• Summarize the essential roles performed by
Summarize
managers.
managers.
• Describe the difference between managers and
Describe
operatives.
operatives.

© 2008 Prentice Hall, Inc. All rights reserved.

1–7

History Module
THE HISTORICAL ROOTS OF CONTEMPORARY
MANAGEMENT PRACTICES

© 2008 Prentice Hall, Inc. All rights reserved.

1–8

管理理论历程 结构框图
管理理论

古典理论


























© 2008 Prentice Hall, Inc. All rights reserved.

XY






行为理论




管理科学学派

二战后理论丛林






























1–9

Adam Smith’s Contribution
To The Field Of Management
• Wrote the Wealth of Nations(《国富论》) (1776)
Advocated the economic advantages that organizations
Advocated
and society would reap from the division of labor:
Increased productivity by increasing each worker’s skill
Increased
and dexterity.
Time saved that is commonly lost in changing tasks.
Time
The creation of labor-saving inventions and machinery.
The
saving

© 2008 Prentice Hall, Inc. All rights reserved.

1–10

The Industrial Revolution’s Influence
On Management Practices
管理理论出现时的背景
管理理论出现时的背景
• Industrial Revolution
Machine power began to substitute for human power
Machine
Lead to mass production of economical goods
Lead

Improved and less costly transportation systems
Improved
became available
Created larger markets for goods.
Created

Larger organizations developed to serve larger
Larger
markets
Created the need for formalized management practices.
Created

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