“Managers are playing three characteristics and ten roles”. HenryMintzber Principles of Management- R L. Daft (p.31) See the definition of manager. So managers have to play many roles in management. Problem Solver and Opportunity Seeker is one of the roles very important to deciding the organization’s persistence. “Decisions making is the process of identifying problems and opportunities and then resolving them. Decision making involves effort both before and after the actual choice.” ”. - Principles of Management- R L. Daft (p.255) Decisions making is an important process follow by Managers who response to opportunities and threats. It can be identified as the mental processes resulting in the selections of a course of action among several alternatives. Decline or Progress of any organization is depending on the decision taken by the management. A manager's primary function is to solve problems. A manager's understanding of his or her approach to problems and problem-solving style most often used is an essential early step to becoming a more effective creative problem solver. “Managers scout the problems, make decisions for solving them, and monitor the consequences to see whether additional decisions are required. Good decisions making is a vital part of good management, because decisions determine how the organization solves its problems, allocates resources, and accomplishes its goals”. - Principles of Management- R L. Daft (p.254) As mentioned the above managers should make the decisions against the problems and opportunities by selecting the best way and using allocated resource. Managers have to be patiently waited for the opportunity to solve the problems. That mean we can be aware of the manager as a problem solver and opportunity seeker who carefully choose the path to reach the goal. We can examine here how perform the role of problem solver and opportunity seeker by a manager. Problems, Opportunities and the Manager
As mentioned the above identifying the opportunities and problems and steps taking to solve them by the managers - decision making is doing in one of two basic problem-solving styles: * Systematic.
Systematic thinkers are logical and rational. They prefer narrow and focused problems, step by step processes, rules to be followed, and computer programs that grind to a recommendation.
Intuitive thinkers are more comfortable with solutions that just "came to" them. Compared with systematic thinkers, for the intuitive thinker, data are less important, complexity is less bothersome, changing external and internal environments are expected rather than assumed away, and being more or less right is more important than being precisely wrong. On the other hand, we can recognize three types of decision making models. 1. Classical Model
2. Administrative model
3. Political model.
According to the systematic decision making system the subsequent steps are followed by the managers Six Steps of the solving problems- Decision Making Process.
1. Recognize of decision Requirements-what is the problem? 2. Diagnosis and analyse of Causes-what are the causes of the problem? 3. Development of Alternatives-what are the possible solutions to the problem? 4. Selection of Desired Alternative-Which is the best solution to the problem? 5. Implementation of Chosen Alternative- what action do we take? 6. Evaluate and Feedback. -What was the result?
Decisions against the opportunities.
Opportunities are concerning with the many fields of management. One can seek the opportunities for solve the problems in day to day activities. One manager seeks the opportunities to correct the wrong decision already taken. The other one will seek the rooms for expand the business. Decision are given for opportunities must be improvement oriented and the decision must be taken by...