UNIT 10 LMC5 KATIE MOORE 02/06/2012
EXPLAIN THE FEATURES OF EFFECTIVE TEAM PERFORMANCE
A team displaying effective team performance are identified as having several characteristics. These are: Clear Goals: These are essential and ensure that the team as a whole are working towards the same positive outcome – thus ensuring an effective and in tune team. Defined Roles and job descriptions: In order to encourage effective team performance it is critical that each team member in each position has definitive roles. When these are not followed confusion is rife and the performance of the team can be severely damaged. Defined roles ensure that each team member is doing what they should, know who to call on for assistance in a certain situation and makes for smooth and effective team performance. Open and clear communication: This ensures that all team members grow within a trusting and healthy interpersonal forum at work. Open and clear communications are the only way to ensure that a team performs effectively. Excellent communication throughout the team ensures that the team are working in sync with each other, making a strong in tune outfit. Effective decision making: Teams must receive training on effective decision making procedures in order for them to be effective. If a team follows this training then the performance is enhanced across the whole team and mostly the best decisions are made using this process. Time is often saved using these techniques making for a happier healthier team. Participation from all team members: Regular time and forums to gather all team members are essential to the performance of the team. It not only empowers workers to give their opinion but allows and encourages all within a team to have their ideas and opinions validated – thus making a positive enhancement on the team. Participation also encourages the sharing of ideas and knowledge within the team creating diversity within the team as a whole. Valued diversity: Every team member has a different idea, opinion or approach and so bringing all of the differences from each individual together – this enhances the knowledge and diversity of the team as a whole. For instance – someone may be methodical and the other creative. Between them they should have all avenues covered to make a well rounded team when put together. Recognising, at supervisions and team meetings, each individuals strengths enables the team to have many sides to use and in turn enhances performance. Managed conflict: is essential to effective team performance as it stops issues and problems from being ignored. It is a safe and positive way to take problems and bring out new ideas in order to solve and put at ease any members of the team affected by this conflict. It gives team members a chance to be heard and a solution sought in order to keep the team the best that it can be. Positive atmosphere: People who are happy in their work have been proven to be more productive than those who dislike their position and so positivity is a must at all times within a team. Cooperative relationships: An effective team gets along well and takes knowledge from co workers to improve the things they are less able to do alone. It has been proven that optimum team performance is achieved by team members who get along with each other. Participative leadership: An effective team with have leadership who are good role models. The leaders will be involved in the same type of work as all team members on occasion and show that they themselves can and will work as part of the team, even if they are at the top. It has been written that it should be difficult to identify the leader in effective teams upon observation. (Bruce Tuckman 1965) states that the best way to gain effective team performance is to follow his theory of Forming, Storming, Norming and performing. Following his theory tool is definitely a way forward and shows key features of effective team performance....
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