Management and Leadership Cmi Level 5

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Leadership Practice Assignment
During my research a lot of leadership and management theories I have read, watched and listened to in various fields have lead me to believe most come to the same conclusion. I have taken a wide range of examples which I feel to be the most relevant to me and my role. What is Management? This is in itself is open to debate in various cultures and practices as there are a number of different managers across all areas of life from a shift manager, upper, lower and middle management to a football club manager. To me a manager is an individual who is in charge of a certain group of tasks, or a certain subset of a company. A manager often has a staff of people who report to him or her, but can also just be held responsible for managing a process. As an example, a restaurant will often have a front-of-house manager who helps the patrons, and supervises the hosts; or a specific office project can have a manager, known simply as the project manager. Certain departments within a company designate their managers to be line managers, while others are known as staff managers, depending upon the function of the department. Hannagan (2002) emphasises that “Managers achieve organisational objectives by arranging for other people to perform whatever tasks are required, and do no not necessarily carry out these tasks themselves.” This however can be argued for some manager’s roles but not for roles such as one-Person Businesses or accounts managers etc. I found it better to describe a manager by a list of responsibilities rather than a specific quote. The following list I found cited on a business educational website “businessballs”, I found to be the most informative in describing the roles of a manager;

1.Implementing tactical actions
2.Detailed budgeting
3.Measuring and reporting performance
4.Applying rules and policies
5.Implementing disciplinary rules
6.Organizing people and tasks within structures
7.Recruiting people for jobs
8.Checking and managing ethics and morals
9.Developing people
10.Problem-solving
11.Planning
12.Improving productivity and efficiency
13.Motivating and encouraging others
14.Delegating and training

For the record I am aware not all of the above accounts for all roles as it is dependent on the position, I do feel that all management roles will contain some aspect of the above. Drucker (2012) famously stated that "management is doing things right; leadership is doing the right things." Great leaders possess dazzling social intelligence, a zest for change, and above all, vision that allows them to set their sights on the "things" that truly merit attention. Which leads me nicely onto the question What is leadership? Taffinder (2006) describes “The measure of true leadership is being able to get people to do things they didn’t want to do or didn’t expect they could do.” Clark and Clark (1996) choose the following definitions “Leadership is an activity or set of activities, observable to others, that occurs in a group, organization, or institution and which involves a leader and followers who willingly subscribe to common purposes and work together to achieve them. Leadership is an observable activity. It is not mysterious. It can be described, and its effects can be traced back to the activity. Leadership involves willing collaboration as part of the relationship between leaders and followers. The leader persuades; the leader does not coerce. The leader articulates a vision for the group, illuminates a path to the goals, builds confidence in the group’s ability to achieve them, and earns trust by evidence of integrity, commitment, courage, and a demonstrated willingness to take personal risks for the group.” Similar to Management I found a list of responsibilities for the role of a leader described on a business educational website (businessballs) 1. Creating new visions and aims

2. Establishing organizational financial targets...
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