Sikkim Manipal University Subject: Management Process and Organisational Behaviour Subject code: MB0038 Book ID B1621 Question Paper Code: Time: 3 hours PART A – 1 MARK QUESTIONS Answer all questions. Each question carries 1 mark 50 * 1= 50 Marks Max.Marks:140
1. An organisation is a __________ system of people who are structured and meet specified goals. a. Geographical b. Social c. Private d. Specified 2. Building a vision involves the joint efforts of the owner and ____________ of the organisation. a. Employees b. Stakeholders c. Competitors d. Vendors 3. When a company has many business operations running out of different centres, the plan made by the head office/ headquarter to achieve the organisational vision, is known to be _________________. a. Corporate strategy b. Functional strategy c. Business strategy d. Organisational strategy 4. Peter Drucker is known for the modern management thought of _____________. a. Improving quality b. Higher productivity c. Management by objective d. Customer orientation 5. When major tasks and activities of the organisation are divided and carried out by different people in the organisation, it is called ____________. a. Co-existence of authority and responsibility b. Division of labour c. Unity of command d. Unity of direction
6. When the workers are encouraged to do things which are not defined but add to productivity, it is called as ___________. a. Equity b. Order c. Initiative d. Overtime 7. Planning should always end in _________ because that is the purpose of planning. a. Structuring b. Decision c. Profits d. Staffing 8. Planning implies goal setting for the organisation keeping in mind the constraints, __________ and threats. a. Opportunities b. Strengths c. Weaknesses d. Deadlines 9. A plan that is important and future oriented and forms the hub of fulfilling the vision is called ________________. a. Corporate plan b. Operational plan c. Short-term plan d. Strategic plan 10. Organising is centred on the concept of _________________ and division of work. a. Efficiency b. Specialisation c. Planning d. Combination 11. Social groups existing within the overall organisational structure can be called as _________________ organisations. Here relationship is built on likes, dislikes, feelings, and emotions. a. Matrix b. Formal c. Informal d. Strategic Business Unit 12. Usually in an organisation, a manager may have seven to ten sub-ordinates working under him. This however, depends on the ___________ and technology level. a. Structure within the organisation b. Span of control c. Complexities in an organisation d. Nature of industry 13. Controlling can be defined as ___________ and _____________ of performance to achieve the organisational goals
a. Analysing, measuring b. Correcting, measuring c. Measuring, correcting d. Analysing, correcting 14. In order to create a feed-forward system, which of the following is required first? a. Input variable b. Development of the model system c. Business vision d. Revenue target 15. If a control has to be effective, it must also control the _______________ at the critical point. a. Direction b. Exception c. Output d. Feedback 16. Which approach is concerned with the growth and development of people towards higher levels of competency, creativity and fulfilment? a. Productivity b. System c. Contingency d. Human Resources 17._____________ is an important factor while planning because it impacts the way threat and opportunities are seen by people. a. Perception b. Company's Profits c. Previous Year's Productivity d. Working Condition 18. By __________, we mean looking at relationships and attempting to attribute causes and effects and drawing conclusions based on scientific evidence. a. Organisational Citizenship b. Systematic Study c. Productivity d. Absenteeism 19. Traits like temperament, intelligence, reflexes, etc. are generally referred to describe the influence of ______________ in developing personality. a. Environment b....
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