Topics: Communication, Nonverbal communication, Sign language Pages: 8 (2021 words) Published: June 1, 2013
Assignment on
Business Communication
Submitted by
Shathi Akter122-401-019

Submitted to
Md. RafiqAhmed
Lecturer, Shanto-Marium University of Creative Technology
Date of submission: 19-5-2013
Communication means of exchanging information, thoughts, ideas, facts, opinions, wishes, attitudes between senders to receiver. The progression ends with the receiver’s feedback to the sender. According to Emery and others:

“Communication is the art of transmitting information, ideas, and attitudes from one person to another.” According to Elliot Jaquer:
“Communication is the sum of total directly and indirectly, consciously and unconsciously transmitted feelings, attitudes and wishes.” Baskin and Aronoff defined, “Communication is the exchange of messages between people for the purpose of achieving common meanings.” Business Communication:

Business Communication is a particular area of general communication. When communication occurs for business purpose between two or more parties is known as business communication. According to Brennan, “Business communication is the expression, channeling, receiving and interchanging of ideas in commerce and industry.” William Scott defined, “Organizational communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organizational goals.” Elements of Business Communication:

The success of business communication depends on some aspects or elements. The elements are discussed in below: * Two or more parties
* Meaningful message
* Business related information
* Media / channel
* Feedback

Classification of Communication
1. Communication based on parties involved
2. Communication based on formality
3. Other types of Communication
1. Communication on parties involved
1.1 Internal Communication
1.2 External Communication
1.1 Internal Communication
1.1.1 Vertical Communication
1.1.2 Horizontal Communication
1.1.1 Vertical Communication Downward Communication Upward Communication Diagonal Communication
2. Communication based on formality
2.1 Formal Communication
2.2 Informal Communication
3. Other types of Communication
3.1 Personal Communication
3.2 Mass Communication

Types of Business Communication:

* Verbal communication:
Verbal communication is a type of communication that involves use of words for communicating. * Non-verbal communication:
[Non-verbal communication] is a mode of communication which only majorly uses body language and various other physical gestures as a means for communicating. * Written communication:
Written communication is a type that only includes written forms for communicating. * Employment communication:
Employment communication is a mode of communication that is particularly used for accepting the applicants for a job. * Electronic communication:
Electronic communication is the modern way of communication that includes electronics and latest technology for communicating such as teleconferencing e-mail, etc. * Team B Communication:
Team B Communication is a form of communication that exists in the cyber classroom where solid teamwork and collaboration results in excellent grades in academia.

Top 6 Reasons for Business Communication Barriers
1. Complex Messages: The use of complex technical terms can result in a lack of communication. The remedy is to stick to the point, use clear and concise messages that are easy to understand. 2. Withholding Information: In an organization, much of the information is kept confidential due to company policies. Make sure the information that is needed is readily available and easily accessible. 3. Different...
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