Topics: Management, Goal, Scientific management Pages: 3 (551 words) Published: May 31, 2013
Ch 1
* Manager: someone who coordinates and oversees he work of other people so that * First- line: manage the work of non- managerial employees Middle: manage the work of first-line managers
Top manager: who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization * 50 %women in management; 2.6% women in top management

* Managerial level: non-managerial employee-first-line- middle- top * Management involves coordinating and overseeing the work activity * Managerial concerns:
* Efficiency (means): doing things right- getting the most output for the last inputs( resource usage) Low waste
* Effectiveness (ends) : doing the right things- attaining organizational goals (goal attainment) High attainment
Management Strives for: low resource waste (high efficiency) high goal attainment (high effectiveness) * 3 approaches to defining what managers do
* Functions they perform
* Planning
* Organizing :arranging and structuring
* Leading: motivating, working with and through people to accomplish goals * Controlling: monitoring, comparing, and correcting work * Roles they play
* Roles: specific actions or behaviors expected of a manager * Management roles (mintzberg):
* Interpersonal roles: figurehead, leader, liaison * Informational roles: monitor, disseminator, spokesperson * Decisional roles: entrepreneur, disturbance, two more Actions: thoughtful thinking; practical doing

* Skills they need
* Technical skills ( lower-level manage): knowledge and proficiency in a specific field * Human skills ( middle manager): the ability to work well with other people * Conceptual skills (top manager): the ability to think and conceptualize about abstract and complex situations concerning the organization * How The manager’s job...
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