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Sustainability
REPORT 2011

About this report.
Contents
This report contains information about the sustainability activities of the Volkswagen Group in 2011. The following pages outline the Group’s key strategic principles and present concrete examples of the activities of the various Group brands. The key sustainability indicators are set out on page 76ff. The selection of topics, the editorial process and the indicators we chose were also analysed and checked by independent auditors and stakeholders. Further information on this aspect can be found in the Back-up chapter starting on page 90. The period under review extends from March 31, 2011, when the previous report went to press, to February 15, 2012. The indicators presented relate to the 2011 calendar year. All information provided relates to the Volkswagen Group. If any information relates to individual Group brands only, this is expressly stated in the report (see also the Frame of reference on page 96). Emissions data for the models named in the report appear on page 88. 01, 04 The symbol in the body copy indicates where more information is available. Once online, select the number after the symbol to access the additional online directly. A list of all additional information with the relevant links can be found on the inside of the back cover. In addition, the latest news on sustainability at Volkswagen can be found at www.volkswagenag.com/sustainability. Along with the conventional links to our online material, special additional features are marked with a QR code in this report. Photograph the QR link with a smartphone for a direct link to the material in question. Charges will depend on your individual mobile call rates.

www.sustainability-report2011.volkswagenag.com

Additional information
The full contents of this report and further details on the individual articles can be found online on a dedicated website at www.sustainability-report2011.volkswagenag.com. Since 2011 the Volkswagen Group Sustainability Report has been published annually. The next report will be published in the second quarter of 2013.

Indexes – Ratings – Rankings – Awards
This report was prepared in accordance with the internationally recognised G3 sustainability reporting standards of the Global Reporting Initiative (GRI). This label documents the fact that the information in this report meets the requirements of the GRI. 05

Indexes
ASPI Advanced Sustainability Performance Index Dow Jones Sustainability World Index (DJSI) ECPI Ethical Index Europe ECPI Ethical Index EMU ECPI Ethical Index Global ESI Excellence Euro ESI Excellence Europe ESI Excellence Global FTSE4Good STOXX® Global ESG Leaders indexes listed

Ratings & Rankings
Carbon Disclosure Project Disclosure Leadership Index Prime Status Ranked 3rd Aa

Oekom Research listed listed listed listed listed listed listed listed listed Sustainalytics – DAX 30 Two Tomorrows Sustainable Value Rating

Awards
German CSR Award Award-winner 2011 International German PR Award in the category “Responsibility Communication and CSR” Award-winner 2011 International German Sponsoring Award in the category “Public Sponsoring” SAM Sustainability Awards

Award-winner 2011 Award-winner 2012

Portrait of the Group
The Volkswagen Group, based in Wolfsburg, is one of the world’s leading automobile manufacturers and the largest automaker in Europe. In 2011 the Group increased the number of vehicles delivered to customers to 8.265 million (2010: 7.203 million), which equates to 12.3 percent of the global passenger car market. In Western Europe more than one fifth of all new cars (23.0 percent) were manufactured by the Volkswagen Group. The Group’s sales revenue totalled €159 billion in 2011 (2010: €126.9 billion). Profit after tax in the...
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