Making Ethical Decisions

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In today’s business and personal world, ethical decisions are made on a daily basis. We make our decisions based on the company as well as our personal ground rules. Ethic is a standard that tells us how we should behave. It is hard to learn and even harder to teach. In the video of a hit and run ethical decision case that we watched in class two weeks ago, a high educated woman faced ethical issue, acted unethically. The woman feared of deranging her reputation and image to her students, decided not to turn herself in after she hit a car and the driver died in that accident. A good friend of her also faced ethical dilemma. The video relates to a very controversial topic, what is right and what is wrong when facing ethical decision making. Making an ethical decision is always hard for people, because it can affect their lives and the lives of others. Almost everyone has the experience of making an ethical decision; some choices we have made can be harmful to others. My experience of an ethical issue was back to when I was working for a bus company last summer. I had a part-time job at a Chinese bus company named Antai Tours Inc. in Center City of Philadelphia. I was an office assistant and my responsibility was mainly assisting the business owners to communicate with the government, Department of Transportation and the drivers. My working experience with Antai is interesting and I experienced the transforming of the newly formed organization under the effect of ethical influences. Antai Tours Inc. was only a two years old company with about 30 drivers. The drivers’ responsibilities are driving buses to New York or Washington DC and come back. First couple days of working, I’d noticed that the drivers rarely communicated with other drivers or the management. I believed that it was mainly because the drivers had to work 10 to 12 hours a day and 6 days in a week; they are busy and exhausted all the time. Through a few conversation later working in the company, I had been told what they tend to do was driving buses to terminals to pick up passengers and then go to different destinations. I conclude that the only thing they interested is how fast they can drive in order to finish the day earlier. Summer is always a busy season for the company. Because of the high volume of passengers and hot weather, our buses had a lot of different issues while running on the highway every day. It was very common to hear the news of a bus broke down; had flat tires in the middle of highway or stopped randomly by police officers. During the month of July, we had gotten about 75 tickets for different reasons, such as lack of required documents for buses, speeding and malfunction in buses. The company was experiencing difficulty because of the extremely high cost from the government. At the beginning of August, those drivers got blamed for all the extra expenses from the employer. I helped some drivers to set up meetings with the employer for discussing their concerns. What we found was mainly because of the lack of communication and careless. However, the employer believed that it was because every driver was selfish for their hours. Even if a driver had found out something wrong with the bus or certain document was missing, he most likely wouldn’t even mention it to anyone. As long as he was able to drive this bus in the next two to three hours to destination, these potential problems would be passed to the next driver. Additionally, we did not have a performance evaluation system. Therefore, they only considered their job responsibility is picking up and driving. Everyone thought he doesn’t need to care about anything besides that. On a very late Friday night, a driver made the last run from New York back to Philadelphia. I was about to leave. On the way walking out from the station, I saw a driver threw some envelope sized paper into a trash can. Some blue prints on the paper had caught my eyes. I walked up to the trash can and saw there...
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