Maintain and support relationships with children and young people

Unit aim
This unit covers the competence required to maintain and support relationships with children and young people. It requires demonstration of competence in communicating with children and young people, developing and maintaining relationships with children and young people, and supporting relationships between children and young people and others in the work setting.
Learning outcomes
There are three learning outcomes to this unit. The learner will be able to:
1. Communicate with children and young people
2. Develop and maintain relationships with children and young people
3. Support relationships between children and young people and others in the setting
Guided learning hours
It is recommended that 15 hours should be allocated for this unit, although patterns of delivery are likely to vary.
Details of the relationship between the unit and relevant national standards
Based on SkillsActive playwork unit 9 Support relationships in the play environment
STL4 Contribute to positive relationships (CCLD 201)
Introductory training materials:
Promoting positive behaviour
Support of the unit by a sector or other appropriate body
This unit is endorsed by The Training and Development Agency for Schools.
Assessment
This unit will be assessed by:
• an assignment covering practical skills and underpinning knowledge.

Notes for guidance
This unit must be assessed in accordance with the TDA assessment principles.
All of the assessment criteria must be assessed in the workplace.
Communicate:
• verbally
• non-verbally
• informally
• formallyOutcome

3 Support relationships between children and young people and others in the setting
The learner can:
3.1 Support children and young people to communicate effectively with others

3.2 Encourage children and young people to understand other people’s individuality, diversity and differences 3.3 Help children and young people to understand and respect other people’s feelings and points of