Luxbourough Chiltern - Organisational Behaviour

LUXBOROUGH CHILTERN

Report compiled by The Team Three on behalf of the University of Westminster

Module: Organisational Behaviour

Module Code: 4HRB550

Module Leader: Dr Deborah Knowles

Seminar Tutor: Patricia Price

Word Count: 3,459

Team Members: Gayatri Patel 10026861
                      Olga Zukowska 10151705
                      Paramjyot Aujla 10047152
                      Alena Jasanova 10331309
                      Ashfaqur Amin 10074101
                      George Blanchard 10013584
Contents

1 Executive Summary

2 Analysis

3 Recommendations

4 Conclusion

5 References
1 Executive Summary

The current structure at Luxborough Chiltern suggests that the scalar chain is too long and there are too many levels of management. The sub-units of the company are poorly structured and unbalanced, while the mechanistic structure is unsuitable as the environment is changing rapidly.

Effective communication in the company is restrained by its tall and rigid structure. Interactions tend to be one-way-downward through the layers of management so messages are often not received or misinterpreted. Some employees feel isolated as they work part time or have other commitments. There is also evidence of communication being repressed by power differences and individual perceptions.

Staff turnover at LC is high and often caused by negative experiences. Although the company portrays itself as an equal opportunities employer, it has ignored personal circumstances, values and priorities.

Targets are usually unrealistic and employees often fail to meet them because individual circumstances are not accounted for and managers do not provide sufficient help. The route to promotion is also unclear. Many existing employees are not given the opportunity to further their career because they are overlooked in favour of outside candidates.

There have been occasions where senior managers have used their power to... [continues]

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