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Telecom Regulatory Authority of India

The Indian Telecom Services Performance Indicators April - June, 2012

New Delhi, India 11th October, 2012

Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg, New Delhi-110002 Tel: +91-11- 23230752, Fax: +91-11- 23236650 Website: www.trai.gov.in

Disclaimer

The Information and Statistics contained in this report are derived from variety of sources, but are mainly reliant on data obtained from Service Providers. This report does not constitute commercial or other advice. No warranty, representation or undertaking of any kind, express or implied, is given in relation to the information and statistics contained in this report.

Table of Contents
Snapshot ......................................................................................................... i Executive Summary ....................................................................................... iii Trends at a Glance ........................................................................................... x Introduction .................................................................................................xiii Chapter 1 : Subscription Data ..........................................................................1 Section A: Access Service – An Overview ........................................................................ 2 Section B: Wireless Service ................................................................................................ 11 Section C: Wireline Service ................................................................................................ 20 Section D: Internet Service ................................................................................................ 27 Section E: Other Value Added Services – PMRTS & VSAT ...................................... 34 Chapter 2 : Revenue and Usage ......................................................................37 Section A: GSM Service ....................................................................................................... 38 Section B: CDMA – Full Mobility Service ...................................................................... 43 Section C: Internet Service................................................................................................. 48 Chapter 3 : Financial Data of Telecom Service Sector ....................................49 Chapter 4 : Quality of Service (QoS) ............................................................... 54 Section A: Quality of Service Performance of Wireless Service Providers .......... 55 Section B: Quality of Service Performance of Wireline Service Providers........... 64 Section C: Quality of Service Performance of Dial-up/ Broadband Service ...... 70 Chapter 5 : Performance of Cable TV, DTH and Radio Broadcasting Services ..76 Annexures .....................................................................................................82 Annexure 1.1: Licensed Cellular (GSM & CDMA) Service Providers ....................... 83 Annexure 1.2: Wireless Subscriber Base .......................................................................... 84 Annexure 1.3: Wireline Subscriber Base .......................................................................... 88 Annexure 1.4: Service Provider wise details of PCOs ................................................... 90 Annexure 1.5: Service Provider wise details of Village Public Telephones ............ 93 Annexure 1.6: List of Internet Service Providers Providing Internet Telephony Service ........................................................................................ 96 Annexure 1.7: Internet Service Provider wise Subscriber Base ................................ 97 Annexure 1.8: Service Area wise PMRTS subscriber Base ....................................... 104 Annexure 2.1: GSM Service – Service Area wise Statistics for QE Jun-12 ......... 105 Annexure 2.2: CDMA Full Mobility...
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