Local Human Service Agency Summary

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Local Human Service Agency Summary
BSHS 332
August 6, 2012

I visited the Child Protective Services agency for my interview. I chose this agency for two reasons. The first reason is because I plan to work for this company after obtaining my degree. Secondly because I am a foster parent and I would to know how the agency works from the opposite perspective. The case worker I spoke was Kathy Basham. The interview took place on August 3, 2012. I was really excited to talk to her because she had floated between many positions within the agency and I felt like she would be able to answer all of my questions. This interview helped me to gain a clearer understanding of what the responsibilities of a case worker are. I got to hear about the struggles as well as the triumphs. I also gained insight on the ethical and legal concerns that the agency experiences, and how they handle with these matters.

During this time, Mrs. Basham’s focal responsibility is with the investigating team. Her job was to investigate reports of child abuse and neglect. In order to do her job efficiently, she must do a sequence of intake interviews with the children and families that have been reported. Gathering the findings of these interviews will aid in making the decision whether abuse or neglect has happened. If the finding are determined that there is a concern the state laws state that the children must be removed from their home and place with family or in foster care.

After making this determination, Mrs. Basham makes recommendations for the well-being of the child, she next sends in her reports to her supervisor and they make plans for the next steps to take action. Steps will be determined based on if whether or not the child is in immediate danger. If they deem that the children are in danger they will order an emergency custody hearing. Mrs. Basham has stated that there are often many false reports. She said false reports are aggravating because the process is time...
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