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eCommerce
Installation Manual

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Index

1. Getting the Setup file. . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 3 2. Running the Setup file . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3. General Configuration for Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 4. Windows 2000 download to XLS problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 10 5. Windows Vista Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

eCommerce Installation Guide

1. Log in to the eCommerce Application for a particular division with your User ID and password.

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2. Main Menu – Click on the Sale Order or Contact link.

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3. On Clicking on the Sale Order link user is asked to call up the eCommerce helpdesk and get the setup file. Or the user can check the email checkbox and send email to the eCommerce helpdesk requesting for the installation files.

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Please enter the required data and click on the send mail button. The helpdesk will send the setup file and installation procedure on the email provided.

Running the Setup file

4. Once you receive the setup file and Installation guide. Please make the necessary setting changes for IE and Run the exe file . Screen appears as below.

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5. Select the division and enter the user ID and submit. Message will appear as setup run successfuly.

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6. Go back to the application and click on the Sale order link. The Sale order screen is displayed as below.

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• Please note that this is a one time setup for each division to enable Sale Order and Contract transactions. The installation procedure is not required for viewing the reports.

eCommerce settings or Internet Explorer

1 Open the Internet Explorer (Required version > 5.6 and above)

Go to Tools ---> Internet Options… as shown in figure below…. [pic]

2 Go to Security tab -( Internet.
Select button Custom Level… as shown in figure below….

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3. Please Make following points enabled.
1 downloads unsigned Activex controls
2 Initialize and script Activex controls not marked as safe e.g.: See the highlighted text in figure below...

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4. Make following tabs enable.
1 Active scripting
2 Scripting of Java applets

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IE 7.0 version users need to do additional changes as below.

5. Go to the Trusted sites tab and click on the sites button. Remove the check from” Required server verification (https) for all site zone.” And add the link
http://ecommerce..ril.com/ to the web sites list .
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Next , Click on the Custom level and repeat the changes as per point 3. and 4.

Windows 2000 Users Facing problem to download XLS report. Please follow steps below

1. Open My-Computer( Select Tools ( Folder Options

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2. Select File Types ( Select XLS (Microsoft Excel Worksheet) ( Advanced

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3. Select Check mark option if it not selected.

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4 Select ( Confirm open after download ( Browse in same window

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5 Click Ok button after selection checkbox.

eCommerce settings for Windows Vista Users

There is an additional setting required for Vista users .
Go to Explorer ( C drive
Find a folder called B2B . This...
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