Hearing can be defined as the ability which helps in the perception of sound through vibrations that are being detected by the ear. This is a biological or physical process. Listening, though it may seem similar to hearing, is however, different in that it entails perceiving and understanding the message that was heard. Listening involves the use of a person’s sense of sight and hearing. Effective listening, therefore, involves the process by which a person understands, interprets, and analyzes the information received through hearing. It is an active process that is learned through time. Active listening skills are not only useful in understanding verbal speech, but also enable a person to derive a conclusion from the speaker’s body language. The ability to listen is essential for success in all relationships. Effective listening skills involve a person paying full attention to the speaker, and having the ability to ignore all eternal distractions.
The inability to give your full, undivided attention to the speaker can be disrespectful and may send... [continues]
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