Chapter 14: Communicating in Groups
Define the characteristics of groups?
-A group is a gathering of people who interact with one another for a common purpose.
What are the advantages and disadvantages of working in a group?
-ADVANTAGES: Sharing a workload and pooling out resources, bouncing ideas off one another, and the enjoyment and motivation of working with other people.
-DISADVANTAGES: Not all group members take their responsibility seriously and end up making their group members work harder to make u their lack of it.
Define synergy, groupthink, and interdependence?
-Synergy: This occurs when the whole group is more successful than each member within it.
-Groupthink: When members of the group are more concerned with getting the task done rather than getting it done right.
-Interdependent: Everything that one member does will influence the entire group.
What are group norms and roles?
-NORMS: Starts off as an unstated rule, because they are not directly stated but are indirectly observed.
Task: Helps the group to accomplish its goal or purpose
* Initiator- helps group by proposing ideas
* Information seeker/giver- ideas from others/shares opinion * Organizer- keeps group on task; organize meeting/agenda * Clarifier- asks questions; everyone understands
* Elaborator- expands on ideas
* Evaluator- positively reflects/offers value judgments/suggestion
Relationship: Provides for the social needs of the group and serves to foster teamwork and collaboration. * Gatekeeper- keeps everyone in discussion, encourages participation, helps control flow of conversation * Harmonizer- settle conflicts, maintain peace
* Tension reliever- use humor to relieve tension
* Supporter- encourages positive feelings, consoles, counsels other members
Disruptive: Occurs when each individual group member puts their needs above the group needs. * Blocker- opposes ideas and offers no solution
* Avoider- refuses to participate
* Credit seeker- takes credit of work load of group
* Distractor- tries to get group off task
* Dominator- monopolizes discussion, prevents others from expressing ideas, wants to do work to make sure its right
What is the role of the leader in a group?
-A good leader is defined by the ability to direct and influence others. An effective leader will be able to identify the unique qualities of all members and assign various tasks to them. An effective leader will also gain the respect of other group members, which will take on many of the task and relationship roles.
What are the six steps to reflective thinking?
-Identifying the problem
-Analyzing the topic
-Guidelines for evaluating solutions
-Selecting the best solution
-Evaluating the solution
What are some strategies for accomplishing tasks and planning your presentation?
- Know the specific purpose for the meeting
- Have an agenda for what needs to be accomplished during the meeting
- Follow the agenda
- Allow each member a chance to report on his or her individual progress
- Assign each member a new task before the next meeting
- Report on the accomplishments of the current meeting
- Divide the topic into areas of responsibility
- Draft individual outlines according to these responsibilities
- Combine individual outlines to create a group outline
- Discuss the details of delivering the presentation
- Practice the presentation as a group
PREPARING TO PARTICIPATE
* Hearing- Physiological process of receiving sounds, focus * Understanding- thought process within us and requires reflection *...