Level 3 Diploma in Supporting Teaching and Learning

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Outcome 1

Effective relationships begin with effective communication, therefore, to build effective relationships; we must be able to communicate in an effective manner. An effective relationship is a positive relationship.

Positive relationship [are ones that] benefit children and young people, and their ability to participate in and benefit from the setting. Positive relationship [are ones that] benefit children and young people, and their ability to participate in and benefit from the setting.

[Supporting Teaching and Learning in Schools, L. Burnham & B. Baker, 2010]

Building positive relationships with children and young people especially is a two-way process. To establish good relationships with children and young people we must: * Ensure children feel secure and valued. We do this by providing the children with a safe working environment. Also by praising them when they have done something well and by celebrating their achievements with them, regardless of how small they may seem to us. * Setting consistent expectations. By giving children ‘ground rules’, they know what is expected of them and what the consequences are when they do not meet these expectations or when they break the rules. If these rules and consequences are consistent, the child knows what is expected and it enables them to make the right choices. * Value what is important to them. We must make time to listen to the children in our care and to talk with them. If a child knows you will listen to them, they will feel more comfortable to share information about themselves and will feel more secure in the environment. * Consider the stages of development. When talking to children we must alter our language depending on the ability of the child with regards to their emotional development and communication level. * Be aware of any background information regarding the child. This could be passed on from colleagues or other professionals in verbal or written form. Sometimes the child will have a transition file as he/she moves from one class to another or between schools. Sometimes, if none is forthcoming we must actively seek this information out, perhaps by asking our head teacher to contact the child’s previous school or other professionals involved with the child.

Good relationships with children and young people can lead to good relationships with parents. Having good or positive relationships with parents does in turn lead to a more positive experience for the child, which will benefit both their home life and school life. This will enable them to engage and learn in a more effective manner and to become the best that they can be.

POSITIVE
RELATIONSHIPS
Show respect
Effective communication
Remembering issues which are personal to them
Maintain a sense of humour
Being considerate
Taking time to listen to others
Being clear on key points
Make sure they have listened, heard and understood
Give children time to talk to you
Get on their level—physically and mentally
POSITIVE
RELATIONSHIPS
Show respect
Effective communication
Remembering issues which are personal to them
Maintain a sense of humour
Being considerate
Taking time to listen to others
Being clear on key points
Make sure they have listened, heard and understood
Give children time to talk to you
Get on their level—physically and mentally
There are a number of key principles to follow when building relationships with children, young people and adults. These are shown in the mind-map below:

One of the most important aspects of a positive relationship is good communication. By demonstrating and modeling good communication, you will encourage children to do the same. This will help them to develop strong communication skills and to build relationships with other children as well as adults. We must also consider that demonstrating or modeling poor communication can lead to bad feelings and the breakdown of...
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