Preview

Leter

Good Essays
Open Document
Open Document
977 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Leter
Case #1

“Promotion Seeker”

Summary:

Wong Chow House started as a noodle restaurant. Its specialty is “Beef Mami”. After studying restaurant management, the managing director of Wong Chow House decided to expand the business into a chain of restaurants. After attending a seminar, an executive development at the Narte Management and Research Centre M.T Wong also succeeded to establish a flight kitchen that serves practically all airlines which call at Manila under long term catering contracts. The late Mr. C. Buyas was the supervisor of the Flight Kitchen until his unexpected death. Mr. Wong’s visitor turned out to be Henry Victory. Who had worked for quite some time in the flight kitchen under Mr. C. Buyas? Henry Victory’s work had always been very satisfactory. The open face sandwiches which prepared and his roast beef with candied sweet potato were highly praised by airline passengers. Henry could do more work in less time than his companions and always offered to help the others as soon as he had finished his own assignment. However, although his performance evaluation reports were always commendatory, Henry seemed not to have gotten along very well with the late Mr. C. Buyas, it is because he was always criticizing the methods and suggesting his own ways were better. Henry said to Mr. Wong that he wanted a promotion because Henry knew that no one in Wong Chow has a track record better than him.
After Henry left the office the managing director began thinking about what had transpired. Henry had the potential for the position of being the supervisor. As quality and cost control were very important, there was no question that Henry was technically qualified for the job, but it worried Mr. Wong that the late Mr. C. Buyas a man Mr. Wong greatly admired and considered a close associate; had a story dislike for Henry. The managing director also heard that Henry’s fellow workers resented Henry’s attitude and who would prepare sandwiches and roast beef if

You May Also Find These Documents Helpful

  • Good Essays

    The Rockmont Case

    • 1482 Words
    • 6 Pages

    Jack Early was recently hired to be one of the higher-level managers. Jack had completed his M.B.A at one of the more well-known universities, and applied his knowledge and training, that he gained in school, to his work at Rockmont. He made such a good impression in a relatively short period of time, that he received many commendations and an early salary adjustment.…

    • 1482 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    The case study of P.F. Chang, a U.S based chain of ‘Asian Bistros’ and ‘contemporary Chinese diners’ “P.F. Chang serves its workers well”, indicates a number of systems in place by the company that allows its managers to plan, organise and lead their workers and control the final product. The communication process is also aided by processes in individual restaurants. Of course, any individual is responsible for their own behaviour and young managers develop their own ‘style’ over time, but for a P.F. Chang manager certain skills need to be mastered to assimilate themselves with the culture and values of the company.…

    • 2782 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    Henry Wallace is being working for five years at ZEEBEE’S ELECTRONICS, as a store manager, his sales have been rated as “below average”. His boss Sue Sutterwhite is being with the company for 12 years and five of those she was rate it as excellent as store manager, she develop a great set of skills like personality, and the true interest in workers and customers leading her to increase her sales to be the highest in the region. Sutterwhite watch Wallace managed a situation with a customer who want to return a damage item and he did not fallow the store return policy because he believe that accepting this return will end on a loss to the company. Sutterwhite is afraid that his lack of managerial skill will lead to loss of customers, she explained and try to show him the customers view and reinforced the company return policy which said “customer can to return any items with a receipt, within 10 days of purchase for a full return or an exchange for an item of equal value”, also confront him about his poor store sales. Throughout the conversation he never took responsibility for his lack of leadership and personality. Instead he said there were problems in the inventory control and motivation of personal. Sutterwhite spoke to some employees and their perception is that they do not care about Wallace as a manager and instead they see him as an uncaring person. She decided before leaving the store to documented the information and notify him that she have decide to allowing to improve changes in the sales for 3 month or he will have to be replace.…

    • 1219 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Greyston Bakery Study

    • 786 Words
    • 3 Pages

    1. While Julius Walls Jr. occupied the position of CEO of Greyston Bakery between the years 2000 and 2009, he implemented both the three Cs and the three Rs into the company. By creating a more task-oriented system for the employees, Walls encouraged accountability for these employees’ actions. This system improved the opportunities to increase profits in the company. Since the new CEO that was hired in 2009 had 25 years experience in the industry, it may have raised some concerns for the corporation. William Mistretta has worked with PepsiCo., George Weston, and Interstate Bakeries. Therefore, he may have a certain way of operating a business. Sometimes it is hard for executives to break away from the tactics they have learned over the years and adapt to the particular company. For Greyston Bakery, Mistretta may or may not have difficulty focusing on the creed of the foundation which is “We don’t hire people to make brownies. We make brownies to hire people.” Being in the business for 25 years, Mistretta may be more focused on how to increase sales, rather than having a main focus of the benefits of the employees.…

    • 786 Words
    • 3 Pages
    Powerful Essays
  • Good Essays

    White Cap is a leading manufacturer of plastic tops for containers and packaging for food related products. They have been in existence since the early 1900s when the original owner, William White and his two brothers created the company. After White Cap was sold to Continental Can Company, the White family continued to run and manage the business despite not being the owner. After the purchase the business changed its name to Continental White Cap. Although Continental purchased White Cap, most though that it was the other way around. The previous culture at White Cap had carried over even after the acquisition. White Cap was known for the way they treated their employees, regardless of the cost, they always said that “our people are important to us”. It was stated that 80% of all employees had been with White Cap for over 15 years. People liked how they were treated so they never left. Despite during a time where sales were steady, but costs were on the rise, White Cap always managed to take the extra step to satisfy their employees through numerous avenues. The Whites were known to lend money to employees during the holiday season to assist with bills. They also provided lunch to all of their employees at specific facility locations year round.…

    • 1200 Words
    • 5 Pages
    Good Essays
  • Good Essays

    The Waterview Case Report

    • 733 Words
    • 3 Pages

    There were obvious issues with the organization processes, individuals and tasks at The Waterview snack bar. Welland arrived to start work at the snack bar as supervisor, to his dismay; Boddington assigned him to work as a part-time server. To add insult to injury, when Welland received his first paycheque, he was shocked to find out that he was paid at the minimum pay rate. On a later occasion, while reviewing the employee timetable, Welland found out that Boddington had taken him off the schedule for the following weeks. These incidents led to a conflict between Boddington and Welland. Welland and Boddington’s mannerisms were unprofessional, to say the least. Boddington always gave Welland the cold shoulder every time he approached her with a problem or concern. She often told him that she did not have time to address his issues. This kind of employee attitude is a recipe for an unhealthy and unproductive work environment.…

    • 733 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Consolidated Products

    • 1296 Words
    • 6 Pages

    Ben is a (relations)-oriented boss who provides lots of sympathy to his employees by taking the time to listen to them, support them, and try to help them with their problems. He tried to develop their skills by using his employee’s loyalty as a motivator to make them more eager them to do a better job. He constantly kept a communicative link with them. Under his management, all of his employees were treated with tact and humanly.…

    • 1296 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Kitchen Best

    • 1692 Words
    • 7 Pages

    Accepting kickbacks, bribing and corruption were common in business dealings of kitchen best. Chan dong, founder of kitchen best treated his employees as family, and turned blind eye on any such practices as long as they were helpful in business expansion. But later when Henry Chan took over the business, a series of incidents had led him to take a deeper look into the company and uncover serious instances of misconduct.…

    • 1692 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    cover lette

    • 301 Words
    • 2 Pages

    I am very interested in the entry level position that is available in your company. I am currently taking classes at College of The Mainland. My courses, Intro to Process Technology and Safety Health and Environment, have given me a solid foundation over the industry in which I plan to build a career in. I also have an Associates of Science degree from Galveston College. Please accept this application for the Operator position; upon graduation I would welcome the opportunity to work for your Process Facility.…

    • 301 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Thomas Green

    • 978 Words
    • 3 Pages

    Green clearly lacked any managerial experience. Although Green had unique insights into the market, failed to understand the importance of providing sufficient data to his clients along with his ideas he. He didn’t yet come to terms with the fact that he was not just a sales person anymore. His first priority was work. Despite of working hard he couldn’t convey the same that he was doing to the management due to the lack of communication from his side. He needed to coordinate with several…

    • 978 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    leturer

    • 5635 Words
    • 37 Pages

    No part of this document may be reproduced or transmitted in any form or by any means without prior…

    • 5635 Words
    • 37 Pages
    Powerful Essays
  • Good Essays

    We have been able to get all the information that we needed for the essay. All those powerful and motivational words, we have acquired from him will surely help us in the future. For Chef Agustin, he sees success as being a person who has to make a lot of sacrifices and a person who has to put his job first, besides his family. He gained personal success by learning from his failures, taking them as a guide for success. As additional information, Chef Agustin also taught cooking lessons at the Lyceum of the Philippines University and he was also a professor in Food Safety, Hygiene and Sanitation and mentored Andrew, one of our interviewers, last…

    • 1121 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Mr. Vincent the manager of a large supermarket was taking a management course in the evening program at the local collage. The professor had given an interesting but…

    • 829 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    John Higgins

    • 353 Words
    • 2 Pages

    2.2.2 The other problem is lack of communication and understanding among Prescott and Higgins. In fact, the diverse management style that they possess is a huge advantage for the company because both their knowledge about American and Japanese culture can assist them in handling any problem in terms of American policies or Japanese culture. But, because Prescott and Higgins did not discuss and be tolerant about the matter, it turns out to be a disadvantage. The symptom to this problem is Higgins did not discuss or confronted about his plans or concerns with Prescott before doing anything, such as Higgins has pleaded on behalf of the fired manager without discussing beforehand with Prescott.…

    • 353 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    After he returned to the company, the management changed to be more tough and stricter with rules enforcement and task-oriented style. People have to do the work following the vice president rules and procedures with no margin of freedom or self-initiatives. Management, by oppression and hardship, governed the atmosphere in the company that some employees felt like working in a prison. Tension among employees, especially supervisors, was very high and people were looking for new jobs and this was reflected into poor job quality. Jack was more into a guided missile culture with impersonal relationships and task-oriented approach.…

    • 1171 Words
    • 5 Pages
    Good Essays

Related Topics