Learning Organizations

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THE LEARNING ORGANIZATION
REVIEW, PRACTICE & APPLICATION
by
Jean Marrapodi

A Paper Presented in Partial Fulfillment
Of the Requirements of
OM8999
December 2003

|Address: |96 Ravenswood Ave | |City, State, Zip: |Providence, RI 02908 | |Phone: |401-453-5972 | |E-mail: |rejocier@aol.com | |Instructor: |Dr. Anthony DiBella | |Mentor: |Dr. Barbara Salice |

Abstract
The concept of the learning organization was quite popular in the 1990’s. What is the learning organization, and what kind of impact should it have? This paper reviews several theories of the learning organization, including some criticisms of it, and takes a practical application approach to review two organizations using some of the analysis tools created by the theorists. Table of Contents

Introduction………………………………………………………………………………………..2 Defining the Learning Organization5
From the Experts6
Peter Senge6
Peter Kline9
Chris Argyris/Donald Schon13
Anthony DiBella15
Other perspectives18
Critics of the Learning Organization26
Practical Applications30
Practical Applications30
The Organizational Learning Profile30
Providence Assembly of God Organizational Learning Profile31 PHCS Corporate Learning Services Organizational Learning Profile33 Kline Learning Organization Assessment34
PAG: Kline Learning Organization Assessment34
PAG LEARNING ORGANIZATION ASSESSMENT MATRIX38
ASTD Learning Organization Profile40
Learning History43
Learning History: Providence Assembly of God44
Conclusions51
References52
Introduction

In the 1990, Peter Senge published a book called The Fifth Discipline that created a flurry of change within management thinking, or at least that is what people say has happened as they avidly quote him. In the September/October 1999 issue of the Journal of Business Strategy, he was named a “Strategist of the Century”; one of 24 men and women who have “had the greatest impact on the way we conduct business today.” (Smith 2001) In recent book reviews on amazon.com he is still lauded and his work touches the international business community as evidenced by reviews from UAE and India: (The emphasis within the reviews has been added by the author) Amazon.com

Peter Senge, founder of the Center for Organizational Learning at MIT's Sloan School of Management, experienced an epiphany while meditating one morning back in the fall of 1987. That was the day he first saw the possibilities of a "learning organization" that used "systems thinking" as the primary tenet of a revolutionary management philosophy. He advanced the concept into this primer, originally released in 1990, written for those interested in integrating his philosophy into their corporate culture. The Fifth Discipline has turned many readers into true believers; it remains the ideal introduction to Senge's carefully integrated corporate framework, which is structured around "personal mastery," "mental models," "shared vision," and "team learning." Using ideas that originate in fields from science to spirituality, Senge explains why the learning organization matters, provides an unvanished summary of his management principals, offers some basic tools for practicing it, and shows what it's like to operate under this system. The book's concepts remain stimulating and relevant as ever. --Howard Rothman [pic]The Book that began a fad, January 26, 2003

| |Reviewer: ggxl from...
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