For every organization it is important to identify and determine the necessity of improving its operations to reduce costs and increase earnings. Using the simulation process, Mario’s Pizza illustrates how beneficial results are obtained. Mario’s Pizza determines a series of steps to follow in order to obtain its objectives, but without affecting the satisfaction of their clients. From week three through four the volume of tables was evaluated, from week five through six the use of the ovens was determined, and from week seven through eight the efficient use of space was determined. Through this process not only were costs lowered, but also an increase in profits was accomplished. In addition, Mario’s Pizza was able to reduce the time of service in order to keep clients more satisfied.
The first part of the simulation presents that the tables at Mario’s pizza have a utilization of 97% and a waiting time of 11 or 12 minutes. This time parameter is disliked by customers, who in occasions have decided to leave the pizza place before this waiting time. In the effort of reducing this, a decision was made to maintain the same amount of servers, but change the amount of tables by applying the learning curve concept. Instead of having 14 tables for four people, it was modified to ten tables for four people, and eight tables for two. This changed represented earnings of $1,519 and an average waiting time of 6.11 minutes.
In the second part of the simulation, the use of the ovens is evaluated because it seems that they are not being as efficient as expected; this increased the process time of the servers to thirteen minutes. The decision was to replace two manual ovens to one automatic Plax oven. This was an important factor since the new oven has an average use time of four minutes, versus the fifteen minutes the manual ovens took. In addition, an automatic menu was added in order to handle orders faster and... [continues]
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(2011, 05). Learning Curve Theory. StudyMode.com. Retrieved 05, 2011, from http://www.studymode.com/essays/Learning-Curve-Theory-696653.html
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"Learning Curve Theory." StudyMode.com. 05, 2011. Accessed 05, 2011. http://www.studymode.com/essays/Learning-Curve-Theory-696653.html.