Topic Summary This topic contains relevant information on how to * establish a productive team * lead your team effectively * handle problems with your teams as they arise * evaluate your team’s productivity.
What Would You Do?
Where Should You Focus?
About the Mentors
Using the Topic Core Concepts
Team Building: An Overview
Understanding How Teams Work
Establishing a Team
Becoming an Effective Team Leader
Evaluating Performance Steps
Steps for Starting a Team
Steps for Leading an Effective Team Tips
Tips for Selecting Team Members
Tips for Building Team Performance Practice
Worksheet for Forming a Team
Checklist for Evaluating Whether a Group Is a Team
Checklist for Assessing a Team’s Performance
Checklist for Assessing Your Team’s Goals
Checklist for Evaluating Yourself as a Team Leader
Role Clarification Worksheet Test Yourself
Questions To Learn More
Harvard Online Article
Notes and Articles
Other Information Sources
About the Mentors Donna D. Conlin, M.Ed., is Organizational Development and Education Manager at Bose Corporation. She has twenty years of human resources development experience in a variety of business environments from entrepreneurial start-ups to established corporations, all experiencing significant change in their markets and technologies. She has worked extensively in the development of high-performing technology teams and expertise networks and has designed and implemented seminars on team leadership across several large high-tech companies, worldwide. During her ten years of field work, Linda A. Hill has helped managers create the conditions for effective management in today’s flatter and increasingly diverse organizations. She is a Professor at Harvard Business School, the author of the best-selling Becoming a Manager (Harvard Business School Press), and the content expert for High Performance Management and Coaching, two award-winning interactive development programs from Harvard Business School Publishing.
What Would You Do? Matthew had worked hard to recruit a talented staff for the Kinzo Account. As incentives, he offered sizeable salaries and strong benefits packages. He had the office space redecorated and threw an expensive kick-off meeting so everyone could get to know each other. They were now one month into the project. Matthew was frustrated because, despite all his efforts, the group didn't function like a "team." Meetings lacked any kind of collaboration—there wasn't any of the excitement, camaraderie, or exchange of ideas that he had experienced with other teams. How could he light a spark that would set his team on fire? What would you do? What Could You Do? Fortunately, there are many things Matthew could do to help his team get back on track. He could lead a team discussion that revisits the purpose and objectives of the group. As a team leader, it's his job to set direction, establish clear expectations, and provide feedback. He could create a common, short-term goal to bring team members together to achieve it. He could also invite different people from within the organization to come speak to the group and share their perspectives about the team project. If all else fails, he could change the composition of his group so that the team is more collaborative and has a complementary mix of skill sets. In this topic, you'll learn how to establish a team, become an effective team leader, handle team problems, and evaluate performance. After you have explored the ideas in this topic, be sure to click "Practice," where you can participate in an interactive scenario, make decisions, and receive immediate feedback on your choices.
Where Should You Focus?Where Should You Focus? is an online, interactive exercise that...
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