MANAGEMENT STYLES, ON GRADE 12 LEARNERS’ PERFORMANCE IN
SELECTED SCHOOLS, IN THE PHILIPPI AREA, CAPE TOWN.
THESIS IN PARTIAL FULFILLMENT OF THE DEGREE
IN THE FACULTY OF BUSINESS
DEPARTMENT OF PUBLIC MANAGEMENT
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
SUPERVISOR: PROFESSOR IW FERREIRA
I, Mzimasi Hoho, declare that the contents of this thesis represent my own unaided work, and that the thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own findings and not necessarily those of the Cape Peninsula University of Technology.
This research study investigates the impact of different leadership and management styles on Grade 12 learners’ performances in Philippi high schools in Cape Town. The literature that was consulted, explains the nature of performance, performance management, characteristics of good and bad leaders, characteristics of good and bad managers, emotional intelligence, strategic management and different leadership styles.
All the above topics were explained in full; the multifactor questionnaire was used to determine the leadership and management styles of principals within their schools. Information was gathered using three instruments, from a sample of seven principals (Leaders) and 150 educators (Raters).
Firstly, a set of interview questions for the leaders was compiled, to determine their experience, management and leadership qualifications. This was to ascertain whether the performance of Grade 12 learners in their various schools is directly proportional to their qualifications.
Secondly, the multifactor Leadership Questionnaires, which were completed by the leaders (principals), were used to determine leadership and management styles of leaders in the respective schools. The principal rated himself or herself to determine the kind of a leader or manager he or she is, by answering a set of closed questions.
Thirdly, the multifactor Rater Questionnaires, which were completed by the raters (Educators and School Management Team), were used to determine leadership and management styles of leaders in the respective schools. The educators rated their principal to determine the kind of a leader he or she was, by answering a set of closed questions.
Genuine appreciation and gratitude are expressed to all who have assisted me in the completion of this study. A number of persons played an important role in this research project, namely:
1. Professor IW Ferreira of the Department of Research at the Cape Peninsula University of Technology, for his support and assistance till the end of this study. May God be with you Sir and your family.
2. The school managers and educators of schools who agreed to participate in this research study and by:
allowing this research study to be conducted in their schools.
generously giving their time in the research interviews and in the completion of questionnaires for the research study.
3. Ms Corrie Uys (CPUT Statistician), for her willingness and altruistic attitude in terms of assisting in the statistics analysis.
4. Ms Kasturi Behari-Leak for proof reading and editing this document. 5. The W estern Cape Education Department (Research Division) for approving this research topic.
All authors, researchers, educationists and all the other referencing material that has been used during this research study.
This research is dedicated to the ‘Most High, Jesus Christ’, the Son of the living God for giving me the strength, power, endurance and wisdom to finish this research study. This is the testimony to the word of God that says, “I can do all things through Christ who strengthens me” (Philippians 4:13)....