Leadership Style and Its Impact on Employees
FACULITY OF GRADUATE STUDIES
MBA PROGRAM
THE BANK MANAGERS' LEADERSHIP STYLE AND ITS
IMPACT ON EMPLOYEES' JOB SATISFACTION IN THE
SOUTH OF WEST BANK
BY
AFNAN MOHAMMAD AMER
ADVISOR
DR. SHARIF ABUKARSH
This thesis is submitted in partial fulfillment of requirements for the degree of Master of Business Administration (MBA), College of
Graduate Studies, Hebron University.
2009
1
2
ACKNOWLEDGMENT
I would like to express my appreciation to those who provided valuable advice and assistance during preparation of this thesis
My appreciation to my Advisor Dr.
Sharif Abukarsh for his guidance and support. And my appreciation to all the Bank managers who allowed me to conduct the research in their branches
My appreciation to every one helped me to make this piece of work completed. 3
DECLARATION
No portion of the work referred in this study
has
application qualification for to been
submitted
another this or
as
degree any or
other
university or institute of learning.
4
an
DEDICATION
This piece of work is dedicated to all my family members, especially to the great father I have, to my precious mother, my best friend Akram, and my lovely kids; zaid, Sanad, Manar and mohammad, for their patience and supporting. To them and to everyone who participated, helped, and encouraged me to complete this work, I dedicate this thesis 5
ABSTRACT
THE BANK MANAGERS' LEADERSHIP STYLE AND ITS IMPACT ON
EMPLOYEES' JOB SATISFACTION IN THE SOUTH OF WEST BANK
Job satisfaction is one of the most important human resource-related outcomes, Further; organizations that have more satisfied employees are likely to be more productive and profitable.
Among
determinants
of
job
satisfaction,
leadership is viewed as an important predictor and plays a central role.
This study recognizes the types of the existing Bank managers' leadership style in
MBA PROGRAM
THE BANK MANAGERS' LEADERSHIP STYLE AND ITS
IMPACT ON EMPLOYEES' JOB SATISFACTION IN THE
SOUTH OF WEST BANK
BY
AFNAN MOHAMMAD AMER
ADVISOR
DR. SHARIF ABUKARSH
This thesis is submitted in partial fulfillment of requirements for the degree of Master of Business Administration (MBA), College of
Graduate Studies, Hebron University.
2009
1
2
ACKNOWLEDGMENT
I would like to express my appreciation to those who provided valuable advice and assistance during preparation of this thesis
My appreciation to my Advisor Dr.
Sharif Abukarsh for his guidance and support. And my appreciation to all the Bank managers who allowed me to conduct the research in their branches
My appreciation to every one helped me to make this piece of work completed. 3
DECLARATION
No portion of the work referred in this study
has
application qualification for to been
submitted
another this or
as
degree any or
other
university or institute of learning.
4
an
DEDICATION
This piece of work is dedicated to all my family members, especially to the great father I have, to my precious mother, my best friend Akram, and my lovely kids; zaid, Sanad, Manar and mohammad, for their patience and supporting. To them and to everyone who participated, helped, and encouraged me to complete this work, I dedicate this thesis 5
ABSTRACT
THE BANK MANAGERS' LEADERSHIP STYLE AND ITS IMPACT ON
EMPLOYEES' JOB SATISFACTION IN THE SOUTH OF WEST BANK
Job satisfaction is one of the most important human resource-related outcomes, Further; organizations that have more satisfied employees are likely to be more productive and profitable.
Among
determinants
of
job
satisfaction,
leadership is viewed as an important predictor and plays a central role.
This study recognizes the types of the existing Bank managers' leadership style in