Leadership Qualities at Tesco

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Leadership qualities at Tesco
Leadership framework and styles in a medium sized Tesco store

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Table of Contents
1. Introduction..............................................................................................................1 2. Defining Leadership.................................................................................................1 3. Management versus Leadership.............................................................................2 4. Tesco’s Leadership Framework...............................................................................2 4.1 Delegation..............................................................................................................2 4.2 Empowerment........................................................................................................2 4.3 Productivity............................................................................................................3 5. Leadership Styles....................................................................................................3 6. Factors Influencing Leadership Styles.....................................................................5 7. Supply Chain Leadership.........................................................................................5 8. Conclusion...............................................................................................................6 Bibliography.................................................................................................................7

1. Introduction
Roles in Tesco range from business development, supply chain management and marketing to finance, store operations and personnel management. Each area of expertise requires leadership and management skills. Tesco aims to develop the leadership qualities of its people throughout the organisation, from administrators and customer assistants to the board of directors. It adopts a similar approach to leadership development for staff at all levels. The aim of this essay is to show how a medium sized Tesco’s leadership framework is fundamental to developing the qualities of leadership needed at every level in the business and how the various leadership styles can benefit the organisation. Leadership does exist not only in an organisational level, but in the wider Supply Chain context. Hence the last chapter’s aim is to discover how a single organisation can turn into a Supply Chain Leader amongst the other chain members.

2. Defining Leadership
Leadership is a critical determinant of organisational effectiveness; therefore it is not surprising that leadership continues to be the subject of intense academic research and controversy. Part of the reason it has become so important in recent years is that the business world has become more competitive and more volatile. Major changes are more and more necessary to survive and compete effectively in this new environment. More change always demands more leadership. Ralph Stogdill (1950) defined leadership as an influencing process aimed at goal achievement. His definition has three major components. First, it defines leadership as an interpersonal process in which one individual seeks to shape and direct the behaviour of others. Second, it sets leadership in a social context, in which the other members of the group to be influenced are subordinates or followers. Third, it identifies a criterion for effective leadership in terms of goal achievement, which is one practical objective of leadership theory and research.

3. Management versus Leadership
Leadership and management are related, but they are not the same; both are two distinctive and complementary systems of action. Each has its own function and characteristic activities. Both are necessary for success in an increasingly complex and volatile business environment. Kotter (1990) argued that management is different from...
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