Leadership & Organizational Development

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1.Like Mac & cheese, peanut butter and jelly, or Monday nights and football, Leadership and Communication just seem destined to be together. You can be a communicator without be a leader, but it is nearly impossible to be a leader without excelling at communication. Explain how a good leader develops their communication skills and how they are able to facilitate open communication that leads to significant organizational achievement. (30 Points)

“Leaders are individuals who guide, direct, motivate or inspire others. They are the men and women, who influence others in an organization or in a community. They command others’ attention. They persuade others to follow them or pursue goals they define. They control situations. They improve the performance of groups and organizations. They get results.” (Leadership Communication Deborah J. Barrett page3)

The above definition clarifies that leaders not only lead but also motivate and inspire people. It also says that leaders are people who have a good command and control over people and situations. Leaders help conquer a perceived goal and achieve results.

In other words, leaders are people who can create an environment where the whole team is comfortable in accepting the values and culture that he/she portrays. Also a leader incorporates the team’s common goal and inspires them to follow the path towards the perceived goal.

“Communication is the transmission of meaning from one person to another or to many people whether verbally or nonverbally.” (Leadership Communication Deborah J. Barrett page3)

Communication is the process of understanding and delivering information. An individual is recognized and understood through how he/she communicates. An individual’s interpersonal skills are important as it portrays his personality and his capability in deciphering information and proving his point.

A successful leader has to be able to prove his/her point and be able to inspire people in order to have followers. A successful leader is charismatic and inspiring and that is possible only when he/she is able to successfully communicate to his followers and motivate them towards achieving their goals. A successful leader does not only emphasize on his personal growth but also focuses on individual follower growth which requires proper communication. A leader inspires trust through effective communication.

The following diagram shows the process of communication;

(http://www.scribd.com/doc/19229550/A-Model-Of-The-Communication-Process) The figure above shows the process of communication, which includes the sender and the receiver. The sender has a thought process which is encoded and then sent to the receiver through various channels/media. This message may be distorted through noise. Noise can be complicated medium, long channels, technical problems and many more. The receiver, after receiving the message decodes and understands the message as was sent and then provides feedback to the sender. The process above shows clearly that a leader needs to understand what message he/she is conveying and how the receiver decodes the message; also he/she has to listen to the feedback provided as the process of communication is incomplete without feedback. A successful leader has to be a strategic communicator. Being able to strategically plan his communication technique he/she has to maintain dialogue and also consider the environment he is using (channels and noise). He/she has to listen to the feedback provided and be able to decode the feedback accordingly to apply them to achieving objectives. The communication process should be purpose directed they should stimulate the mission vision and values of the leader and his/her followers. The leader should be able to use different channels and media that reinforce the effectiveness of the communicated information. Communication and leadership are destined to be together as no...
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