Leadership Management

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Exercise – from last!

1) Find an example of an organisation following the: - Simple structure - Machine bureaucracy - Adhocracy 2) Imagine yourself as an employee in each of above (one by one) How does the communication between you, your team and your manager work taking below into consideration? - Simple structure (you are an employee reporting directly to the CEO, no employees reporting to you) - Machine bureaucracy (You are a middel manager, managing a team of 5 and you report to the CEO) - Adhocracy (You are the functional head of your area but with no direct reportees)

Organization & Leadership
Service Management 1. Semester – 2012 Leadership

”Leadership is a process whereby an individual influences a group of individuals to achieve a common goal”

Leadership vs. Management?

Leader roles – Mintzberg The Managerial Roles

Provide Information

Process Information

Use Information

Learn more: http://www.bola.biz/mintzberg/mintzberg2.html

Exercise
What is a leader, p. 333
(Disregard Q3 & Q4)

-> How does this perception differ from older views?

Different perspectives on leadership
Trait theories - Leaders are born Behavioral theories - We could train people to become leaders Contingency theories - The effectiveness of a leadership style depends on the situation Leader-member exchange theory - Rational, situational, anarchistic Decision theory - Rational, situational, anarchistic Value based Leadership - The ‘new’ kid in class

Trait/Behavioral: The managerial grid, University of Michigan

Trait/Behavioral: The managerial grid, University of Michigan

Contingency – Path-Goal theory (Robert House)

Contingency – Situational (Blanchard)

-> What types of employees should be managed in each square?

Tannembaum & Schmidt

Exercise
Medway Bank Hand-Out

Leader-member exchange theory (SEM01v blok 7->) (Danserau, Graen and Haga)

Value based leadership
What’s a value? What’s best for me vs. what’s best for the company vs. what’s best for the community Values based leadership enables employees to be self-managed Lars Kolind’s formula: Assumptions – assuming that employees do their best Norms – create the right environment Expectations – expect their best effort Values driven organization – TAKE NOTES

Value based leadership - Exercise
Which are the three most important values for you – individually? (5 min.) Each group member explains her/his values and how they are perceived. Which are the three most important values for you as a group – groups of 3-5 (20 min)? According to the formula below, how can these values be interpreted and made concrete?

Lars Kolind’s formula: Assumptions – assuming that employees do their best Norms – create the right environment Expectations – expect their best effort

Value based leadership

How do managers use values in their everyday management? How do companies get the required buy-in from their employees? What are the advantages of value based leadership? What are the disadvantages of value based leadership?

Newly appointed leader in company x (your choice) Give your first speach to your employees! (in groups) (SEM0x blok 8->) Pay attention to how you present yourself and how you expect your employees to perceive you

Organization & Leadership
Service Management 1. Semester – 2012 Leadership styles, roles, tasks, challenges and power, ch. 13+14

Agenda

• Chapter 13 - Contemporary issues in leadership
• • • • • • • Charismatic Transformational/Transactional Authentic Ethics Trust Contemporary leadership roles Case incident and ethical dilemma

• Chapter 14 – Power & Politics
• • • • • Power and dependency Political behavior Defensive behavior Impression management Case incident and ethical dilemma

Contemporary issues in leadership

Charismatic leadership - Characteristics of a charismatic leader (person) - Trait or learned - Effect on followers - Dark sides - Use their power to re-make the...
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