Leadership and Management Style in Hospitality Industry
Case Study of Leadership and Management Style in the Hospitality Industry
Errika Bates
Business Management 333, section A
Ryan Butt
November 27, 2010
Leadership and Management Style in the Hospitality Industry
Introduction
In discussing the paper about leadership and the managing hospitality businesses Central Florida Investment/Westgate Hotels and Resorts according to Williams, (2009-2010) states that a leader is concerned with doing the right thing and focuses on their vision, mission, goals, and objectives. He defines leadership as the process of influencing others to achieve group or organizational goals (p. 252). Leadership and the success of the leadership will be compared to other hotels like the Omni Hotel and Resorts. Kouzes, and Posner (1995) states that leadership is defined as the art of mobilizing others to want to struggle for shared aspirations (p 30). First, the paper will be discussed about what the effective leadership does to make their company a success, what type of leaders works and how should leaders behave? Secondly, in discussing the leadership in hotel management will be about what approaches and theories that were used to lead the company to their success? Thirdly, a discussion of evaluating the background of the hotels presentation and compare to the other hotels mention above. Lastly, the paper will be discussed about what are the best practices that identify Westgate Hotel with their other competition?
History of Two Privately-Owned Companies
Over the years many leaders have started their corporations at the bottom of not knowing that one day they would become a successful leader in the hospitality and tourism business. In the past thirty years David Siegel Founder, President and CEO of Central Florida Investment and Westgate has became the largest privately held corporation. He created an empire (timeshare, real estate, construction, hotel and apartment management, travel services, telecommunications, citrus,
Errika Bates
Business Management 333, section A
Ryan Butt
November 27, 2010
Leadership and Management Style in the Hospitality Industry
Introduction
In discussing the paper about leadership and the managing hospitality businesses Central Florida Investment/Westgate Hotels and Resorts according to Williams, (2009-2010) states that a leader is concerned with doing the right thing and focuses on their vision, mission, goals, and objectives. He defines leadership as the process of influencing others to achieve group or organizational goals (p. 252). Leadership and the success of the leadership will be compared to other hotels like the Omni Hotel and Resorts. Kouzes, and Posner (1995) states that leadership is defined as the art of mobilizing others to want to struggle for shared aspirations (p 30). First, the paper will be discussed about what the effective leadership does to make their company a success, what type of leaders works and how should leaders behave? Secondly, in discussing the leadership in hotel management will be about what approaches and theories that were used to lead the company to their success? Thirdly, a discussion of evaluating the background of the hotels presentation and compare to the other hotels mention above. Lastly, the paper will be discussed about what are the best practices that identify Westgate Hotel with their other competition?
History of Two Privately-Owned Companies
Over the years many leaders have started their corporations at the bottom of not knowing that one day they would become a successful leader in the hospitality and tourism business. In the past thirty years David Siegel Founder, President and CEO of Central Florida Investment and Westgate has became the largest privately held corporation. He created an empire (timeshare, real estate, construction, hotel and apartment management, travel services, telecommunications, citrus,