Leadership

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HOW TO SUCCEED IN BUSINESS: PRINCIPLES for BECOMING a POWERFUL LEADER By
Manana Ugulava

for the Graduate Degree in Master for Business Administration On
March, 6
2013
Academic year 2012 - 2013
Campus: Madrid

United International Business Schools
DECLARATION OF OWN WORK

I hereby declare that this thesis is my own original work. When other sources, data, charts and pictures have been mentioned or used I have clearly referenced and acknowledged them.

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ACKNOWLEDGEMENT

I would like express my sincere thanks to those who stood by my side during this fantastic yet challenging year of study. First of all, I would like to offer a sincere thank you to Professor Edgar Barosso. I will never forget my first day at this university and my fearful face. I am thankful his warm hospitality lasted the whole year. I will remember all my life the attitude of Inge Larsen, she was very friendly, attentive and warm, thanks to her. Special thanks to Professors Oscar Puentes and Gour Saraff for their guidance and willingness to help during the working process and all the other professors who played an important role in my professional and personal development. The knowledge and support I received from them helped me to become a more self-confident, motivated and intelligent person and in turn, helped me to prepare this thesis knowing that everything is manageable in life when you have a clear vision and objective. I am happy that I gained many new friends and thanks to UIBS again for this. I have to say thank you to my family and mostly to my kids who were without me during this period and to my parents who took care of them.

CONTENTS
DECLARATION OF OWN WORK1
ACKNOWLEGMENT2
CHAPTER I: INTRODUCTION4
1.1 problem description and background4
1.2 Issue statement4
CHAPTER II: LITERATURE REVIEW5
2.1 LEADERSHIP PRINCIPLE 1, Leadership Models5
2.2 LEADERSHIP PRINCIPLE 2, Team Work theories11
2.3 LEADERSHIP PRINCIPLE 3, Change Theories16
2.4 LEADERSHIP PRINCIPLE 4, Knowledge Management19
2.5LEADERSHIP PRINCIPLE 5, Communication23
2.6 LEADERSHIP PRINCIPLE 6, Team’s Personality and Behavior25
CHAPTER III: METHODOLOGY36
3.1INTRODUCTION36
3.2QUALITATIVE RESEARCH37
3.4QUANTITATIVE RESEARCH37
CHAPTER IV: LEVEL 5 LEADERSHIP, CASE OF FEDEX38
4.2 CASE OF OLEG DEREPASKA46
CHAPTER V: CONCLUSION AND RECOMMENDATIONS55
Bibliography59

CHAPTER I: INTRODUCTION
1.1 PROBLEM DESCRIPTION AND BACKGROUND
As the great American leader John Quincy Adam said: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader” (Williams, 2002). The prospect of leading people is an exciting one and those words are inspiring and make me want to reach my full potential and be the best leader that I can possibly be. Throughout history mankind has been drawn to and fascinated by great leaders. In the world that we live in today, especially in a business environment, many leaders are needed. Not all of them can be great, but many by having the necessary knowledge and by wanting to achieve and be the best leader possible can work towards becoming great. A lot of hard work is required by the majority of leaders to transform them from an acceptable leader into a knowledgeable and good leader. I have to admit that what I have learned and analyzed about leadership thus far, is mostly linked with my solid theoretical MBA knowledge. The cornerstone stone of this paper is the analysis of the work belonging to Jim Collins regarding “level 5 leadership,’’ which I will discuss in correlation with leadership principles, theories, team theories, team motivation, leading change, knowledge management, communication, leadership personality and behavior and leaders within corporate culture. This paper includes both qualitative and quantitative research analysis for testing the following hypothesis: “The impact of leadership over organizational...
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