Leadership

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Identify the three roles of the leadership model: manager, mediator, and mentor.

Manager, mediator, and mentor are leadership roles that assist individuals in various areas of an organization. These roles are an important part of the organization by productively meeting goals and influencing teamwork among employees. A manager’s job is to give out tasks to employees and make sure those tasks are completed at a reasonable time. A manager has the responsibility of making sure employees receive proper training, develop necessary skills, and is following organization guidelines and policies by enforcing the guidelines on a day-to-day basis. A manager is also responsible for possessing effective decision-making skills to handle any issues that may arise. A mediator has the role of being a voice for employees and managers without being biased or discriminations. A mediator is seen as a communicator who does not pick one side over the other and attentively listens to both sides developing a positive outcome between an employee and manager. The most important task of the mediator is to listen and communicate without the use of personal beliefs, judgments, or bias. A mentor has the role of being both mediator and manager or vice versa. A mentor is more of a role model that assists teams by building positive collaborations and is available for any individual in an organization who needs help. A mentor shows a positive, helpful working relationship with individuals guiding them to be successful as a team member in an organization or a professional individual.

Summarize the key elements of the supervisory process.
There are five key elements to the supervisory process, preliminary, beginning, work, endings, and transitions. The preliminary phase is the initial stage before supervisor and staff has had a chance to meet. The preliminary phase helps a supervisor develop empathy by tuning in to his or her own feelings to assess personal fears and concerns. This stage is...
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