L3 Supporting Teaching and Learning in Schools

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1. Understand the principles of developing positive relationships with children, young people and adults. 2.1 Explain why effective communication is important in developing positive relationships with children, young people and adults.

Effective communication is required to form positive relationships in children, young people and adults in different settings such as in a formal, informal or professional aspect. Each of these requires you to consider how you approach others and how you respond to them. By approaching and responding in a positive way to children, young people and adults will help them to feel more comfortable in forming these relationships. It is also important for us to model the skills required to enter into positive relationships. In forming these relationships we must remember the importance of building trust, being understood and being able to express ourselves to others in imparting with the relevant information.

2.2 Explain the principles of relationship building with children, young people and adults.

There are a number of skills required in building a relationship with children, young people and adults. Most of these are carried out on a daily basis without giving much thought or awareness to but this is always worth being aware of these skills so we can stop and check that we are using them in a positive manner. Listening – It’s important to listen carefully to others in order to fully understand what information they are giving you. Always show that you are interested in listening to their views, opinions, problems etc. and then respond appropriately. Understanding – In order to communicate effectively there has to be an understanding on both sides of communication. If there are areas which are not clear then it’s important to reflect on the conversation and ask for clarity. This understanding has to be on both the verbal and non-verbal communication used. Observe if the other person is correctly reading your non-verbal facial or body language and encourage this by being aware of positive non-verbal communication. Meet their needs – By listening and understanding this helps to carry through the relationship formed in order to meet the person’s needs. Always explain how you seek to gain a resolution if this is to a problem they have expressed. Sometimes the person just wants to be listened to and have someone to there for them to talk to. Trust – This is a vital component in any relationship on both sides. In order to have any kind of relationship with children, young people and adults it must be evident that trust can be found and developed. This area of any relationship has to be respected. It will be difficult to have the ability to confide what is considered precious information to another if there isn’t any trust formed in a positive relationship whether it is formal or informal. Ability to process information – Some people find it difficult to process the information which they are both given and trying to express. Identifying any difficulty in this area is key to moving forward in building an effective positive relationship. It’s important to find which is best to deliver information to the person and this may involve drawing social stories, simplified language, vocabulary more suitable to their need, language barriers to be overcome or perhaps maybe through the use of mind maps to help them to gather the information they are trying to express. Use of appropriate vocabulary – Depending on the age and ability of the person which you are building the relationship with the use of appropriate vocabulary is necessary. Being natural – This is important to encourage an understanding of you as a person. If you can be natural and relaxed this will allow the other person to be more comfortable in developing a relationship. Ability to provide a solution – The child, young person or adult may be looking for you to help them find a solution to a particular problem or issue they...
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