Kudler Fine Foods was founded in June 1998 by Kathy Kudler. Kudler Fine Foods is a store that provides gourmet, imported, and domestic foods and products. The main concern is how Kudler Fine Foods can increase profit and customer loyalty through sales and marketing strategies. Some strategies are special programs that include cost cutting initiatives, frequent shopper program, direct mailing program, and to create a customer relationship to achieve the best results. Kudler Fine Food wants to strengthen customer trust and value and building loyalty to increase higher product sales. In this paper will discuss the potential legal, ethical, and information security concerns related to the development of the Kudler Fine Foods Frequent Shopper Program. Kudler Fine Foods: Potential Legal Issues
Kudler Fine Foods has three locations and each location need to comply to the state laws and regulations. Kudler Fine Foods is operating as a specialty food store, this organization need to follow these rules and regulations to assist with avoiding lawsuits and how the use of compliance database can assist with legal liabilities. Product liability is a major concern with any food chain. Product Liability
Product liability is the responsibility of the vendor or manufacturer of goods (food products) to compensate for injury by defective products that was provided for sale. Individuals who consume and are harmed by unsafe products can have a “Cause of Action” lawsuit against the organization that created, manufactured, furnished, or sold the product ("Product Liability", 2012). Kudler Fine Foods falls in this category as this organization sells food products and ships products. If the food is delivered is bad and makes the consumer or customer sick and has to be taken to the hospital, the customer could have a “Cause of Action” lawsuit against Kudler Fine Foods, where Kudler Fine Foods would be liable for any injuries. Kudler Fine Foods products are...
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