Functional Area Interrelationships
Kudler Fine Foods is an upscale grocery store specializing in gourmet foods, wines, and other cooking needs. Kathy Kudler established the company through her use of fine foods for cooking as well as the inability to obtain them as a consumer. The company has a unique concept and approach to the collaboration of different methods in management and operations. This is responsible for the current success of three individual stores. Through the demands of consumers, Kudler Fine Foods developed a strong mission, collaborative methods, and organizational structure to create functional area interrelationships within the business. Mission and Vision
Kudler Fine Foods’ mission is, “Kudler Fine Foods is committed to providing our customers with the finest selection of the very best foods and wines so that your culinary visions can come true” (Apollo Group, 2011, p. 3). The vision for Kudler Fine Foods is, “Kudler Fine Foods will be the premiere gourmet grocery store for those savvy shoppers who are searching for the finest meats, produce, cheeses, and wine” (Apollo Group, 2011, p. 3). Kudler Fine Foods searches the world for the best products and provides an excellent shopping experience for their customers through attentive customer service. Values and Goals
Kudler Fine Foods prides itself by offering selections, tools, expertise, and exceptional service to their customers. Kudler Fine Foods plans to expand by opening new stores and adding additional services. In addition the company realizes the importance of the World Wide Web for growth and will be creating a website that will allow them to offer their services worldwide. Through the expansion Kudler Fine Foods plans to continue focusing on high-end locations to maintain their upscale customer profile. Organizational Structure
Kudler Fine Foods has a decentralized organizational structure, which means that stores have autonomy to make decisions for themselves to make the most out of every day business. Even though the company is a decentralized structure, this does not mean that upper management has no say on the store level, they just let them run the daily business and make decisions regarding inventory, staffing, and the like. The reasoning behind the decision to have a decentralized structure makes sense even though every store is in a similar geographic region. Leaving each store to track its inventory, staff accordingly, and run its daily operations is important because business levels may not be the same for each store. The ability to take care of the customers who come to a specific store helps maintain business levels and keep those that patronize the store, happy at all times. This chain of stores is small, operating only three stores. A decentralized approach to the organizational structure means that each store has more autonomy although the corporate office monitors the operation of each store, providing more control than the larger chains even when performing in a decentralized manner. Collaboration Process
Kudler Fine Foods operates under an umbrella of general methods designed to give employees a guideline of operations. With this approach there is room for the employees to change things within the individual stores. Kudler Fine Foods uses collaborative processes to achieve goals and standards. Analyzing, observing, communicating, and debating are parts of the process used when interacting with employers and operating in a collaborative, effective way, to achieve organizational goals. In the collaboration process, tools are used to aid teams in their efforts to work together. Collaborative tools may include whiteboards, videos, presentation tools, application sharing, file sharing, and instant messaging. In the case of Kudler Fine Foods, they specialize in a very high-end food quality. To communicate their message the employees must work in a collaborative...