KSA Statements: Human Resource Receptionist
| Task Statement(copy/paste all task statements here)
| Knowledge(cognitive skill)
| Answer incoming calls using a multi-line switchboard and forward to the correct employee.
| Knowledge of a multi-line phone system
| One year experience of being a Receptionist
| Able to answer phones professionally
| File staff records using system database in order to comply with company maintenance requirements
| Knowledge of file maintenance
| One year experience file clerk
| Able to accurately maintain files
Prepare various documents using MS applications ass needed
| Knowledge of MS application i.e. Word, excel, outlook, PP and Messenger
| Two year experience with each application
| Able to type 30 wpm
| Greet various visitors and staff as they enter reception area to ensure quality customer service
| Verbal and Attention skills
| Three years experience as receptionist
| Able to welcome with a courteous personality
| Maintain visitor log using date-book to advise appropriate party of their arrival and departure.
| Good written skills with attention to detail
| Three years experience as front desk clerk
| Able to pay attention to detail
| Monitor staff time and Payroll items including processing HR forms to ensure accurate time keeping.
| HR payroll process
| Accurate data entry skills (numeric and alpha-numeric)
| Able to accurately input figures
| Must have one year of Receptionist experience, knowledge of a multi-line phone system and able to answer phones professionally.
| Must have one year of File clerk experience using online database to file records
| Must have two years experience using MS word, excel, PP, outlook and Messenger, must be able to type 30 wmp at minimum
| Must have three years of Receptionist experience, with good verbal skills in...
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